* Serve as a trusted point of contact for guest inquiries and ensure seamless booking experiences
* Verify VIP arrivals and coordinate personalized in-room amenities and upgrades
* Conduct market research and maintain detailed follow-up records to support strategic decision-making
* Ensure flawless execution of Banquet Event Orders with a strong focus on quality and detail
* Maximize revenue from food, beverage, and event spaces through strategic upselling
* Develop and implement creative sales initiatives together with Sales & EAM Commercial team
* Assist in maintaining banquet, food and beverage cost for highest profit
* Continually focus on revenue generation and profile building for the resort and spa
* Constantly assess marketing strategies and tactics to remain relevant and effective
* Ensure compliance with legal, financial, and safety regulations in all operational areas
Join a world-renowned 5-star hotel as Sales & Events Manager (gn), where your attention to detail, proactive mindset, and flair for service excellence will be key to creating extraordinary moments for the guests. In this dynamic and multifaceted role, you will support high-level events and VIP services while contributing to the success of the luxury resort and spa.
Sounds like your next step? We look forward to receiving your application!
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* Bilingual in English and French, with German is an asset
* Experience in luxury hospitality, sales, and event management
* Familiarity with Opera and Delphi Salesforce systems is an advantage
* Outstanding organizational skills and attention to detail, with the ability to manage multiple projects simultaneously while maintaining a clear overview of hotel operations
* Professional communication skills and confident interaction with clients across all communications channels
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* Work in a renowned 5-star hotel that exemplifies luxury, excellence, and professionalism
* Attractive health & wellness benefits, including access to wellbeing programs
* Exclusive access to leadership programs and global opportunities for professional growth
* Exclusive employee rates for hotel stays, culinary experiences, and spa treatments
* Regular employee engagement activities, team-building events, and celebrations
* Long-term career perspectives within a global network of luxury hotels