SAVSpecialized in the fields of cabinetry, carpentry, and interior design, Maison Wider combines rigor and perfectionism to create a true interface between clients, project leaders, sales, and service.
You will ensure the complete management of after-sales service while guaranteeing rigor, respect for deadlines, and customer satisfaction on custom and high-end design projects.
Collaborate with project leaders to complete the after-sales service for existing projects and with sales for the management of new projects.
Analyze client requests and ensure a complete and prompt response to the relevant parties.
Receive and handle after-sales requests.
Manage orders and spare parts with brand managers.
Monitor the delivery of spare parts.
Schedule after-sales interventions with the installation service.
Estimate potential costs and the duration of orders, and control the progress of orders.
Profile Possessing a degree in carpentry-cabinetmaking, or from the construction sector with a strong interest in design.
Ideally fluent in English, at least B1/B2 level.
Proactive and eager to learn.
Strong character and service orientation, understands the notion of deadlines.
Ability to respect constraints, adapt, and find solutions; meticulousness, precision, and technical arbitration.
Autonomous while knowing how to work in a team.
What we offer Custom and large-scale projects carried out with state-of-the-art technology.
A passionate team dedicated to quality work.
Maison Wider values listening, commitment, and quality.
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