Fly with us into the future and become part of the team at one of the most innovative aircraft manufacturers in the world.
Your Tasks
1. Serve as the primary technical point of contact for Government customers
2. Provide expertise and guidance in troubleshooting Aircraft/Ground Based Training systems, ensuring compliance with the customer requirements and aviation standards
3. Coordinate on-site support with Pilatus customers and maintenance organizations
4. Investigate reported problems in Aircraft/Ground Based Training systems, implementing timely solutions to ensure optimal performance and safety
5. Collaborate with internal stakeholders, customers and maintenance organizations for continuous improvement
6. Prepare, review and update technical documentation, including memos, reports and maintenance procedure instructions
With this you convince us
7. Strong technical background with previous experience in technical customer support roles within the aviation industry
8. Excellent customer service and interpersonal skills
9. Strong project management and task prioritization skills, capable of managing multiple projects and tasks simultaneously with minimal supervision
10. Experience with Aircraft/GBTS systems represents an advantage
11. Fluency in English (B2) both spoken and written, additional languages are advantageous
12. Willingness to travel internationally
What we offer
13. A committed, international team and unique projects
14. Flexible working hours and individual pension solutions
15. Support for training and opportunities for personal and professional development
16. Discounted meals in our staff restaurant and various discounts for employees
17. Team events at which we celebrate our successes together