Bühler Group in Cairo, Egypt is looking for a skilled engineer to join our team as Field Service Engineer-Mechanical. This position will be responsible to provide services to the customers during installation of the machines and its entire life cycle.
This is where you'll excel
Perform retrofit actions and machine repairs, inspections, maintenance, and troubleshooting.
Prepare and submit timesheets, service reports, delegation reports, drawings and other documents related to the assigned task.
Perform technical assistance, training and other after sales services of the machines.
Coordinate with internal and external customer technicians during startups or maintenance jobs.
Build and maintain collaborative relationships with customers.
Sharing of experience and feedback to other projects and functions.
Report after sales opportunities at the customer site.
Compliance with processes, procedures, and tools.
These are the skills you'll need
Bachelor's degree in engineering or equivalent.
Higher technical education with further training in Customer Service is an added advantage.
Minimum 5 years of experience in the similar industry.
Fluent communication skill in English language.
Knowledge of Arabic is an advantage.
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