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Job Overview
At Neve Jewels, we are looking for a passionate and dynamic Store Manager to lead our retail team in delivering exceptional customer experiences and driving business growth.
As a Store Manager, you will be responsible for overseeing day-to-day operations, ensuring the store reflects the Neve Jewels brand, and motivating a team to meet and exceed sales targets. Your leadership will be key in fostering a collaborative and positive environment where every team member feels empowered to deliver outstanding service. Join us and be part of a prestigious luxury brand that thrives on innovation, craftsmanship, and customer care.
Why Neve Jewels?
Leadership Impact: You’ll have the opportunity to lead a talented team and make a significant impact on the store’s success.
Empowering Team Culture: Lead a supportive, high-energy team where your contributions are recognized and valued.
Career Growth: With our expanding network, there are endless opportunities for career advancement and professional development Global.
Key Responsibilities
* Team Leadership: Inspire and manage a high-performing team, ensuring excellent customer service and a positive work culture.
* Sales Management: Set and drive sales targets, ensuring both individual and team goals are met while maintaining a focus on delivering exceptional customer experiences.
* Customer Engagement: Lead by example in providing personalized, attentive service to all clients, fostering long-term relationships.
* Store Operations: Oversee daily operations, including opening and closing procedures, cash handling, and inventory management.
* Visual Merchandising: Ensure the store’s visual presentation aligns with brand standards, showcasing jewelry in an inviting, elegant manner.
* Training & Development: Provide ongoing training and development for your team, helping them grow their skills and knowledge of Neve Jewels products.
* Stock Management: Monitor stock levels, oversee replenishment, and ensure inventory is accurately tracked.
* Performance Tracking: Analyze sales data and store performance, identifying opportunities for improvement and implementing strategies for growth.
* Customer Feedback: Gather customer insights and ensure their feedback is acted upon to continually improve the in-store experience.
* Health & Safety Compliance: Ensure the store adheres to all health and safety regulations, creating a safe environment for both staff and customers.
Skills & Qualifications
* Experience: Proven experience in retail management, preferably in the luxury or jewelry sector. Previous experience in managing a team and achieving sales targets is essential.
* Leadership Skills: Strong leadership and team management skills, with the ability to motivate and inspire a team to achieve shared goals.
* Customer-Centric: A passion for delivering exceptional customer service, with the ability to create lasting relationships.
* Business Acumen: A solid understanding of retail operations, sales performance analysis, and inventory management.
* Sales Skills: Ability to drive sales, upsell, and cross-sell in a luxury retail environment.
* Communication: Excellent communication and interpersonal skills to effectively manage a diverse team and interact with customers.
* Problem-Solving: Ability to quickly address challenges and implement solutions to improve store performance and customer satisfaction.
* Attention to Detail: High attention to detail, especially in store presentation and inventory management.
What We’re Looking For
Retail Leader: Previous experience managing a retail store, particularly in the luxury or jewelry sector, is a plus.
Sales-Driven: You thrive on achieving targets and motivating your team to succeed.
Jewelry Enthusiast: A genuine passion for luxury jewelry and customer service.
Great Communicator: You excel at providing guidance to your team and building relationships with customers.
Team-Oriented: You lead by example, fostering a positive and motivated team environment.
Why You'll Love Working at Neve Jewels
* Pay: Competitive salary that reflects your leadership and management skills in the luxury jewelry sector.
* Performance Incentives: Shine bright with performance incentives for exceeding sales targets, driving store growth, and leading your team to deliver exceptional customer service.
* Generous Holiday Entitlement & Enhanced Parental Leave: A generous leave package to help you recharge, along with enhanced maternity, paternity, and adoption leave to support your family journey.
* Life Assurance, Private Medical Insurance, Employee Assistance Programme: Comprehensive coverage to ensure you and your family are well taken care of.
* Perkbox Membership: Access exclusive discounts and perks with Perkbox to enhance your lifestyle.
* Learning & Development Opportunities: Unlock your potential with continuous growth and leadership development opportunities to excel as a Store Manager at Neve Jewels.
* Career Progression: We’re committed to your career growth—gain access to opportunities for advancement within our expanding retail network.
* Lead a vibrant, supportive team where your leadership inspires a positive, energetic atmosphere, fostering creativity and collaboration.
* Celebrate milestones and achievements together in an environment where every team member’s contributions are recognized. You’ll help create a fun, dynamic culture where team spirit and innovation thrive!
Neve Jewels is an Equal Opportunity Employer
We embrace diversity and encourage candidates from all backgrounds to apply. Everyone deserves the opportunity to shine!
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Management and Sales
* Industries
Retail Luxury Goods and Jewelry
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