Come Innovate Motion with Us
As the Quality Engineer, you will support assembly operations and play an active role in managing customer and supplier complaints. You will coordinate all quality-related activities within your area of responsibility, including complaint management, problem‑solving initiatives, and internal quality processes, to ensure achievement of defined quality targets.
Responsibilities
* Ensure customer satisfaction through excellent customer relations and effective complaint management
* Proactively address supplier quality issues impacting assembly operations and ensuring timely containment actions
* Coordinate PPAP submissions and ensure full compliance with customer and internal quality requirements
* Support change management process
* Lead root cause analysis (RCA) and drive robust corrective and preventive actions
* Support production teams in scrap reduction initiatives, process efficiency improvement and maintain quality standards on assembly lines
Qualifications
* Engineering degree, preferably in Mechanical, Electrical, Industrial Engineering or related field
* Ideally 3 years of relevant experience in a similar position; motivated fresh graduates are also welcome to apply
* Solid knowledge of problem‑solving methodologies and Root Cause Analysis (RCA), using quality tools such as 8D, PDCA, 5 Why, and Ishikawa diagrams
* Technical background in mechanics, plastics, electronics is considered an asset
* Previous experience in process automation and digitalization from a quality perspective is considered an advantage (e.g., use of AI solutions, vision systems)
* Strong customer relationship management skills with ability to handle escalated situations effectively
* Analytical, data‑driven mindset with strong communication and problem‑solving skills, capable of dealing with pressure and adversity
* Highly team‑oriented profile with good coordination and collaboration skills
* Proficiency in French and English, knowledge of German is considered a plus
What we offer
* A truly international and multicultural and fast‑moving work environment, with opportunity to travel and gain international experience
* A cutting‑edge, fully automated production environment where innovation meets execution
* The opportunity to further develop your professional skills in a diverse and engaging job
* Join our global, inclusive & diverse team
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