Overview
Desktop Infrastructure Support Specialist - Initial 6 Month Contract - On site near Basel - Leading Pharmaceutical Company
RED Global are looking for a skilled IT professional to provide desktop infrastructure support across our client's global organization. This role combines hands-on technical expertise with strong collaboration, project coordination, and compliance awareness in a regulated (R&D/GMP) environment.
Responsibilities
* Provide end-to-end support for desktops, laptops, and iOS devices, including hardware, OS, and standard software.
* Manage endpoint device lifecycle: deployment, troubleshooting, qualification (GxP systems), and disposal.
* Deliver first-level support for global applications and collaborate with IT Service Centre, business partners, and global infrastructure teams.
* Maintain accurate IT asset inventory and coordinate vendor access for data center operations.
* Support IT projects, ensuring compliance with security policies and alignment with business needs.
Qualifications
* Robust knowledge of IT systems, hardware, software, and standard applications.
* Proven expertise in end-user support, PC/software deployment, and troubleshooting.
* Strong understanding of network configurations and IT Service Management processes.
* Experience working in R&D and GMP environments.
* Track record of effective collaboration within multinational and virtual teams.
* Strong interpersonal and organizational skills with ability to coordinate across stakeholders.
If you are open to a new role now, please apply with an updated CV and someone from the team will be in touch!
Details
* Seniority level: Mid-Senior level
* Employment type: Contract
* Job function: Engineering and Customer Service
* Industries: Technology, Information and Media
#J-18808-Ljbffr