Senior Infrastructure Engineer
Location: Canton Ticino - hybrid
Job Type: Full-time
Our partner, an innovative technology company specialising in IT infrastructure and cybersecurity solutions, is looking for a Senior Infrastructure Engineer to contribute to the evolution of their IT operations and enterprise integrations.
Your Responsibilities
* Provide Tier 2 support for complex IT infrastructure issues.
* Manage Windows, macOS, and productivity tools like Microsoft 365 and Slack.
* Implement proactive monitoring for system health, patching, and compliance.
* Oversee IT service delivery and ticket resolution processes.
* Advise stakeholders on IT best practices and system utilization.
* Lead IT integration projects, including SaaS and enterprise platforms.
* Drive automation to improve efficiency, security, and user experience.
* Optimize cloud infrastructure while ensuring security and compliance.
* Mentor junior IT staff and promote continuous improvement.
* Enforce security policies, manage risk, and oversee disaster recovery plans.
Your Profile
* Over five years of experience in IT support, infrastructure operations, and cloud system management.
* Proven ability to diagnose and resolve technical issues across various IT environments.
* Skilled in enterprise IT tools, including Microsoft 365, Slack, and Entra ID.
* Experience in IT automation, scripting, and system integration.
* Knowledge of MDM solutions like Intune, Jamf, or Kandji.
* Practical experience with networking concepts such as VLANs, firewalls, and VPN configuration.
* Relevant certifications, including Microsoft Azure Administrator, ITIL, or CompTIA Network+/Security+, are a plus.
* Fluency in English is required, while proficiency in Italian is a valuable asset.
If you are looking for a role where you can make an impact and grow your expertise, apply now.
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