Job Description
Select how often to receive an alert:
* Analyze and manage a team of approximately 10 Sales Operations Employees throughout Europe, including Switzerland, the UK, Germany, and the Netherlands.
* Must also have significant experience driving projects through to completion involving multiple departments and stakeholders including operations, sales, finance, IT, and more.
* Prepare and present customer executive presentations, summary reports, spreadsheets, charts, and analysis of data from multiple sources for internal and external use.
Your Responsibilities
* Build management reporting packages covering inventory levels, order management, and delivery analytics.
* Drive monthly forecasting for discrete and consignment orders, revenue, and consignment inventory development.
* Maintain and execute soft and physical inventory processes to ensure accuracy and work to resolve any discrepancies if required.
* Manage inventories to ensure accurate inventory levels and associated KPIs while maintaining continuity of supply for customers.
* Lead teams of customer service representatives and ensure accurate order management.
* Main escalation point for major delivery and order management topics and work together with counterparts at global facilities to resolve issues quickly and pragmatically.
* Prioritize manufacturing, purchasing, and business units to coordinate capacity planning and availability of needed materials, components, equipment, and resources to align with customer demand.
Your Requirements
* Bachelor's degree in Business or other related fields required.
* Progressive experience in operations, order, and inventory management, including experience managing teams and mentoring direct reports.
* Experience in sales and distribution businesses requiring strong inventory management focus and controls.
* Experience in business process engineering and continuous improvement initiatives.
* Strong interpersonal, organizational, and communication skills.
* Ability to work in a matrix organization.
* Strong Microsoft Excel skills and the ability to develop complex reports and metrics.
* Ability to travel domestically and internationally, as required.
* Excellent language skills, particularly in English and German.