For an important pharmaceutical company in the Neuchâtel area, we are looking for a 12-month temporary contract for an Senior Customer & Logistics Planner 100% H/FSenior Customer & Logistics Planner 100% H/FDESCRIPTION DE LA MISSIONProcess customer orders and issue invoices accurately and on timeCoordinate product shipments between supply sites, third-party logistics (3PL), and customersPrepare and issue required shipping documentsMonitor deliveries, resolve transport incidents, and liaise with our global transportation teamManage returns, reworks, and back-charging of related costsEnsure tolling and invoicing rules are followed by customers and supply partnersSupport month-end closing and sales reportingHandle supplier and tolling fee invoices, and resolve payment or price issuesMaintain up-to-date data for customers, contracts, and product sources in SAPCollaborate with Quality, Finance, Purchasing, and Regulatory teamsEnsure compliance with Good Distribution Practices (GDP), EHS, finance and audit regulationsPROFIL ATTENDUBachelor's degree in Supply Chain, Business, or related fieldMinimum 3 years of experience in Supply Chain (pharmaceutical or consumer goods preferred)Solid experience in international logistics, exports/imports, and working with 3PLs and suppliersStrong SAP knowledge and computer skillsHigh attention to detail with excellent time and task managementAbility to work independently and meet deadlines under pressureGreat communication and teamwork skills in an international environmentUnderstanding of Supply Chain processes, distribution, and compliance standards jid3d8edb4afr jit0624afr