About The Job
MTIC Group is growing steadily and successfully in all areas of testing, inspection, and certification with all its member companies globally.
Currently, we are looking for a Quality Assurance Manager who will lead our teams for our headquarters in Bonn Germany, InterCert GmbH – Group of MTIC - .
The Quality Assurance Manager ensures that all internal and external requirements are met before our service reaches our customers. She/He is responsible for inspecting procedures and outputs and identifying errors or non-conformity issues.
Principal Duties & Responsibilities
* Define procedures for inspecting and reporting quality problems
* Monitor all operations that impact quality
* Verify the reliability and consistency of services (Inspection, Testing and Certification) by periodically checking processes and final output
* Assess the requirements of customers, suppliers and authorities (accreditation and notified bodies, etc.) and ensure that they are met
* Report all malfunctions/non-conformities to those responsible for the services (inspection, testing and certification) to ensure immediate intervention
* Facilitate proactive solutions by collecting and analysing quality data
* Review existing standards and policies in agreement with management
* Keeping track of quality reports, statistical reviews, and relevant documentation
* Ensure that all legislative standards applicable to activities are incorporated into the QMS and met
* Plan and verify internal audits in agreement with the Management
* Prepare the audit report for the CEO
* Maintain the Quality Assurance Program comprising basic control for operations processes, document control, human resource processes.
* Evaluate the extent and adequacy of existing basic procedures and processes within the company and assist in development of new procedures and processes.
* Issue and keep control of the Quality Management System.
* Identify and report possible quality problems to the Head of Certification Body and Scheme Managers and initiate solution of such problems.
* Provide audit reports to the Head of Certification Body and Scheme Managers
* Initiate Quality Management and General Quality Meetings.
* Liaison with the client in quality related matters.
* Prepare, execute, or coordinate and report systematic audits to ensure that the approved procedures and work instructions and processes are adhered to.
* Coordinate actions for quality improvement through all disciplines and functional areas within the company organization.
Qualifications & Requirements
* Degree in engineering or technical field
* 5 years' working experience in quality or conformity assessment
* 40-hour ISO 9001 Auditor course
* Good knowledge of accreditation standards relevant to the body (17000 series scheme 1+) and regulations
* Very good knowledge of European legislative documentation (Regulation 765/2008/EC, Decision 768/2008/EC, etc.)
* Good knowledge of IAF, ILAC, EA documents applicable to the activities of the Body.
* Good knowledge of the contents and requirements defined for the Body by the Union harmonisation legislation applicable to the activity schemes relevant to the activities of the Body.
* Knowledge of the practices defined by the system certification standards.
* Knowledge of written English for understanding regulatory and legislative documentation applicable to the Body's activities.
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