The Municipal Library Service (BMU) is part of the Department of Culture and Digital Transition of the City of Geneva. With its network of neighborhood libraries and its outreach services, the BMU service is an essential support for the proximity policy led by the City of Geneva. To complete its team, the service is looking for a Reception, Security and Facilities Manager at 80%.Your mission and responsibilities- Manage the entity's personnel, supervise and organize reception activities.- Plan personnel to ensure the continuity of the library's reception posts.- Monitor the quality of services provided, and propose and implement continuous improvement measures.- Ensure compliance with procedures and the regulatory framework.- Conduct interviews, support skills development, and identify training needs for team members.- Contribute to welcoming, informing, and guiding the public as well as external partners.- Assist the public with loan and return transactions of documents, and register new users.- Contribute to monitoring the premises and raising public awareness of usage rules.- Manage the facilities of the premises (maintenance, cleanliness, layout of spaces, and security).- Monitor alarms (fire, intrusion).- Guarantee security measures and ensure the building's safety in accordance with procedures.Profile- Possess a commercial qualification or one related to customer service (hospitality, after-sales service, public service).- Demonstrate confirmed experience in welcoming the public/clients and in team management.- Master office automation tools.- Demonstrate ease of communication and good management of stress and unforeseen events.- Demonstrate leadership and organizational skills.- Possess knowledge of the main Geneva cultural institutions.- Demonstrate schedule flexibility, as the position involves working in the evening, one Saturday out of two, and certain Sundays according to a schedule defined in advance.Conditions and registration procedureRegistration deadline:Start date: to be agreed uponClassification of the position: Class I of the salary scaleThe application file must contain the following elements: cover letter; curriculum vitae or, failing that, a completed Job Application form (to be downloaded from our website); copy of diplomas and work certificates; recent passport-style photo.In its desire to fight unemployment, the city encourages applications from people registered with the Cantonal Office for Employment.For the City of Geneva, the recruitment process is decentralized. This means that each service or department is responsible for following up on applications for the positions it offers. An acknowledgment of receipt will be sent to candidates.Conditions of employmentEmployees of the City of Geneva must be domiciled in the authorized area and be in possession of a permit or work authorization.Information on the working conditions of the City of Geneva: jidd301f5daen jit0624aen jpiy26aen