Overview
We\'re partnered with a leading pharmaceutical organization headquartered in Lachen, Switzerland. They are one of the largest human protein manufacturers in the world, developing and producing medicines sourced from human plasma and human cell lines.
Due to the continued expansion and digitalization of their global Quality landscape, they are creating a new role within the Business Applications department. This position offers the opportunity to take ownership of critical Quality systems and play a key role in shaping harmonised, compliant, and user-centric Quality processes across the business. As Group Senior Analyst – Quality Applications, you will act as a key expert and partner for global Quality systems in a regulated GxP environment.
Responsibilities:
* Act as subject matter expert for global Quality applications (e.g. Veeva QualityDocs, Veeva QMS, LIMS), ensuring compliance and usability.
* Own the full application lifecycle, including configuration, access, documentation, validation readiness, and performance monitoring.
* Translate business requirements from Corporate Quality and sites into solution designs and change requests.
* Coordinate system changes and releases, covering design, testing, validation, and user acceptance.
* Serve as escalation point for functional support, incident, and problem management with IT teams and vendors.
* Collaborate with Quality, IT, Validation, Architecture, and partners to enable harmonised, compliant processes.
* Drive continuous improvement and digitalisation through system insights, user feedback, and best practices.
* Build and support a global key-user and site administrator network, including training and communication.
Requirements
* Bachelor’s degree in IT, Business Informatics, Life Sciences, or equivalent.
* 5-7 years’ experience with Quality applications in the pharmaceutical or life-science industry.
* Hands-on experience with regulated systems such as Veeva QualityDocs, Veeva QMS, or LIMS.
* Strong knowledge of GxP, validation principles, and regulated system environments.
* Proven ability in requirements management, change coordination, testing, and validation.
* Strong analytical skills with the ability to translate business needs into practical solutions.
* Structured, detail-oriented communicator with strong stakeholder management skills.
* High level of independence, ownership, and collaboration.
* Fluent in English; additional languages are an advantage.
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