Lugano, TI, CHFixed TermSince MONTBLANC revolutionized writing culture in 1906 with the first spill-proof fountain pen, we have been known for outstanding craftsmanship, highest aesthetics, and innovative solutions. And we keep pushing the boundaries. We combine the best of tradition, technology and design in writing instruments, watches, leather goods, new technologies and selected accessories. With our name and in our emblem, we embody this mission: to implement bold ideas with outstanding craftsmanship and create refined products for people with highest expectations. In doing so, we are at the forefront of technology and design, drawing on the passion of more than 3,000 employees and living a culture that - like our products - inspires people to unleash their potential, to thrive and to achieve.Your MissionYouare passionate, dynamic, flexible and reliablelike the luxury environment and understand luxury clients' needsare willing to build your network and build relationships with your clientslove to work in a teamare sensitive to craftsmanship and high-end productsThen here is the perfect opportunity for you to join our Team as Sales Associate at 60% for a 6-months fixed term contract starting in January 2026 within our Montblanc Boutique in Lugano.The Sales Associate is responsible for:The achievement of sales targets, monitoring individual/boutique sales goals and identifying opportunities to gain new clients and increase salesImpeccable product know-how and ability to engage clients with appropriate products / collectionsExemplary Customer Service as well as the management of the ASS inventoryThe handling of (VIP)-customers, the development of long-term client relationships and the conversion of prospect clients into buying clientsProviding all necessary information for the customer database as per the CRM standards and contributing to the quality of the database while reviewing, updating and cleaning the dataCorrect visibility inside and outside the boutiqueThe Sales Associate also ensures:Adhesion to Boutique security and loss prevention proceduresRegular inventory controls and random stock checksGoods-in receipt and stocking and transfers of goodsExpertise in a selected product category; regular sharing of knowledge with team membersYour precious skills we are looking for:5+ years experience in retail business environment or luxury brand businessRetail or hospitality background with an affinity for luxuryPassion for the Maison, its history and cultureStrong interpersonal and sales skillsConstant proactivityExcellent selling skillsExemplary team working spiritStrong communication skills – vis-à-vis clients, Boutique team, HO Management, suppliers, partnersIn-depth knowledge about the product portfolioSolid competence with till systems (SAP,GK), Sales Force and Microsoft OfficeFluent in Italian, English and another language is an assetStill wondering why you should join us?Integrating, developing and supporting our People is essential to usPotential future growth opportunities within Montblanc & the Richemont groupYou will get to discover our brand-new boutiqueYou will join a friendly and dynamic team with whom you will be able to share your knowledge and expertiseNo day will be like anotherYour daily activities will be interesting, challenging and diverse