Manager - Professional Practices 80-100%
Zurich Group Audit is a diverse international team of over 275 colleagues from 33 different nationalities, working globally as one function with a common purpose: to keep Zurich safe, today and for the future.
Audit Operations
The Audit Operations team sits at the heart of the internal audit function. We support the global audit community by continuously improving how Group Audit works, how we use data, and how we enable insight at scale. Within Operations, the Professional Practices, Quality Assurance & Continuous Improvement team plays a key role in ensuring Group Audit continuously meets the Global Internal Audit Standards, our Group Internal Audit Charter and local regulations while supporting Group Audit’s transformation agenda to become fully digital, data‑driven and AI‑enabled. We’re developing and maintaining leading‑edge technology for use across the function, redesigning our processes to harness the full potential of data, GenAI and embedding a completely new way of working across Group Audit.
Your role
As Manager, Professional Practices, you will play a pivotal role in ensuring Group Audit continuously meets Global Internal Audit Standards, the Group Audit Charter and applicable local regulatory requirements, while also driving continuous improvement in how the function operates. In this role you will have the opportunity to:
* Strengthen audit standards and practices by supporting the design, implementation and continuous improvement of Group Audit methodologies, policies and guidance.
* Enable regulatory and standards compliance by supporting the annual assessment of Group Audit against Global Internal Audit Standards and relevant local regulations, and supporting responses to regulatory or external stakeholder requests.
* Translate standards into practice by developing and delivering clear communications, training and guidance that support consistent application across the global audit community.
* Be a subject‑matter expert to create GenAI agents and prompt libraries, enabling consistent adoption and new ways of working across Group Audit.
* Drive continuous improvement by identifying lessons learned, QA insights and good practices, and embedding pragmatic enhancements into audit ways of working.
* Contribute to strategic initiatives by applying innovative approaches and new world skills, including data analytics, GenAI and agile ways of working, to improve quality, efficiency and impact.
* Collaborate across Group Audit by working closely with regional audit teams, Audit Operations colleagues and other stakeholders, demonstrating a strong “As One” mindset.
Your skills and experience
We are looking for an experienced internal audit or risk professional with a strong grounding in professional practices and a passion for quality, consistency and continuous improvement and the following experience and qualities:
* Strategic focus: You can see the big picture and prioritize initiative activities that deliver the greatest strategic impact.
* Relevant internal audit professional practices experience.
* Stakeholder engagement experience.
* Storytelling and communication expertise.
* Benefits and outcomes focused experience.
* Proactive delivery.
* Fluent in spoken and written English.
* Prior experience of using GenAI tools in a work context, such as MS Copilot.
Experience in the following is preferred but not essential:
* Agile knowledge & experience, including applying agile principles and iterative/incremental delivery to unlock value quickly and effectively.
Benefits
Imagine working in one of the world’s most sustainable workplaces. You’ll enjoy an environment designed to help you thrive, with benefits that support your well‑being and impact, and opportunities to perform at your best, surrounded by top talent and supportive colleagues. You’ll have access to healthy food options, fitness facilities, and bright, collaborative spaces that spark creativity. Located in the heart of Zurich on the shores of Lake Zurich, the campus offers excellent public transportation links, making your commute simple. Grow with us through access to learning resources, on‑the‑job development, and continuous empowerment and support. Be part of a team that is creating a brighter future together.
Equal Opportunity
We are an equal opportunity employer who knows that each employee is unique - that’s what makes our team so great!
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