For one of our clients, a global pioneer in pharmaceuticals, we are currently looking for a QC/QA E2E Digital Expert (Application Support).
General Information
Start Date: 01.07.2026
Planned Employment Duration: 12 months contract with the possibility of extension (depending on the performance)
Home Office: by arrangement
Department: Unit QC Application Support (MMQIAB8I)
Working Hours: Standard
About the job
The "Digital Backbone of Quality Control" department is a new division within Quality Control Basel/Kaiseraugst with approximately 30 employees, organized into two teams and subject matter experts. This unit focuses on master data management, application support, and BPM (Business Process Manager) and BPO (Business Process Owner) tasks within the digital QC systems.
As a QC E2E Digital Expert (application support), you will be part of the application support team and responsible for supporting all digital systems of Quality Control Basel/Kaiseraugst (e.g., NEXTLab, LabX, EMPOWER, etc.). This is crucial for ensuring the conformity of our products.
The perfect candidate
We are looking for someone with several years of experience in the pharmaceutical industry (QA/QC), ideally with IT systems knowledge (especially Waters EMPOWER 3, including the creation and maintenance of custom fields). You impress with strong influence, motivation, and negotiation skills, as well as excellent networking abilities. As a team player, you promote cross-functional collaboration, drive continuous improvement, and challenge the status quo. You communicate and present confidently, think analytically and solution-oriented, and possess a strong business acumen and an end-to-end mindset. Fluent German and very good English skills complete your profile.
Tasks & responsibilities
Compliance with GxP regulations
Compliance with HSE regulations
Compliance with LPS elements (behaviors, improvement process, etc.)
Compliance with internal guidelinesCreation and maintenance of GMP documentation
Ensuring the timely and high-quality execution of tasks within the area of responsibility
Support of EMPOWER, including incident management, documentation, and reporting
Operational support of all local laboratory systems within Commercial QC Basel/Kaiseraugst, including incident management, documentation, and reporting
Maintenance of local master data (EMPOWER 3, including custom fields)
Consulting role based on specific system and process expertise (SME activities)
Reporting and data analysis
Audit support for all local laboratory systems
Participation in audits/self-inspections (including request presentations)
Must-haves
Preferably 3+ years of experience in the pharmaceutical industry in the area of quality assurance or quality control
Preferably experience in IT systems (especially EMPOWER 3, including the creation and maintenance of custom fields) within the pharmaceutical industry
Excellent skills in influencing, motivating, and negotiating at all levels.
Team player with a focus on cross-functional collaboration
Focus on continuous improvement
Courage to challenge the status quo
Partner with the ability to command authority in a global environment
Excellent communication and presentation skills
Conceptual, analytical, and solution-oriented thinking and approach
Broad understanding of the business and an end-to-end mindset
Fluency in German and very good in English.
Application Submission Deadline: 04.05.2026
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