Employment Type: Fixed Term Contract
Contract Duration: 6 months
Why you will love working here
At IATA, we represent over 350 airlines worldwide, striving to make
aviation safer, smarter, more sustainable, and inclusive.
• Our Values are not just words on a page - they are the energy behind everything we do: ONE IATA - We collaborate across teams, TRUSTED - We do the right thing, INNOVATIVE - We make tomorrow better, INCLUSIVE - We embrace diverse perspectives.
• With over 30,000 courses available, we believe in continuous learning and support your growth in an ever-changing industry.
• Diversity, equity, and inclusion are our priorities. We are certified by the Equal Salary Foundation, offering equal pay and family-friendly policies.
• We encourage community involvement through volunteering and strive to make tomorrow better for aviation and our communities. We offer time off so you can support causes important to you.
• We promote work-life balance with flexible work options, including remote and hybrid work, a generous 'work from abroad' policy, and you get your birthday off
About the team you are joining
The Airline, Airport and Security OCS department provides the aviation
industry with transformative operational and compliance solutions helping to
drive overall profitability and sustainability. Within the department, the
Aviation Taxes, Charges & Pricing team provides the industry with a range
of products and solutions supporting pricing and interline revenue management
between airlines and their partners.
Access to reliable cost data is essential for airlines to identify
cost-saving opportunities, enhance strategic planning, and remain competitive
amid rising industry expenses. To assist airlines in managing their costs, IATA
is seeking to develop a new industry cost benchmarks solution which will
provide actionable insights to help airlines in the areas of operational,
distribution and payment costs.
Reporting to the Assistant
Director, Aviation Taxes, Charges & Pricing Solutions, you will be
responsible for developing and launching IATA's new cost benchmarking solution
to address this key need.
What your day would be like
1. Define and execute product strategy in collaboration with IATA teams and industry stakeholders
2. Establish and manage an Airline Advisory Group to validate KPIs, data requirements, and program scope
3. Lead the end-to-end product development and delivery of IATA's Cost Benchmarking Program, including platform design, product strategy/management, and airline engagement
4. Together with IATA's technology team, ensure the platform meets high standards of security, scalability, and usability, including role-based access controls and encryption
5. Develop go-to-market strategies and support marketing and sales activities to ensure product and financial targets are achieved
6. Drive airline participation and engagement leading to participation in the benchmark program
7. Represent IATA in industry forums and working groups related to cost benchmarking and operational efficiency
8. Providing regular updates on program performance, adoption metrics, and financial forecasts
9. Maintain
full P&L ownership for the benchmark portfolio including managing budgets,
forecasts, and financial reports
We would love to hear from you if
10. Significant experience in product management, program delivery, or data-driven solution development, preferably in aviation or financial services
11. Experience of developing and/or managing complex, multi-stakeholder platforms or benchmarking programs
12. Understanding of airline cost structures, including operational, retailing, and payment costs
13. Strong leadership and stakeholder management skills, with the ability to build trust and drive consensus
14. Excellent analytical and strategic thinking capabilities
15. Strong interpersonal skills, ability to build sustainable relationships with stakeholders
16. Comfortable with public speaking and presenting to senior industry stakeholders
17. Experience managing cross-functional teams and external vendors
18. Experience with data
governance, security protocols, and cloud-based platforms would be a plus
Note: For internal candidates, this role may be offered as a developmental assignment.
Travel Required: N
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Learn more about IATA's role in the industry, our benefits, and the team at iata/careers/. We are looking forward to hearing from you