Join to apply for the Sales Service Manager role at Otis Elevator Co.
2 days ago Be among the first 25 applicants
Join to apply for the Sales Service Manager role at Otis Elevator Co.
Direct message the job poster from Otis Elevator Co.
Expertise as HR professional in Talent Acquisition, Recruitment & Development | HR Social Media Marketing | Operations | Certified Professional Coach
Location: The role may be based at any of our Otis offices within Switzerland. See the list of our branches here: Otis Schweiz
Objectives of this role
* Achieve company objectives (share of segment, orders/margin growth) by analyzing market and trends, deploying and implementing sales strategies
* Functional leadership of the entire Service Sales Organization of Switzerland in alignment and close collaboration with Operating Territory Leader
* Implement Sales strategy and drive Sales Excellence programs (sales tactics, sales tools, skills, trainings) to establish an effective and efficient sales organization meeting company sales objectives and priorities.
* Support Hiring process to select best in class Sales Representatives
* Train, motivate, coach, advise and develop an effective team of Sales Representatives
* Monitor and manage performance based on KPIs in collaboration with the Regional Managers and Operating Territory Leader
Responsibilities
* Execution of the Swiss sales business plan based on an informed assessment of the market, competition and Otis opportunities.
* Create and execute the annual sales plan
* Collect, maintain and analyse market data (incl. analyses of losses) and develop actions plans accordingly
* Define, establish and ensure proper sales pipeline and FC review cadence on all levels (Sales rep, Operating Territory Leader, Regional Manager).
* Manage Pipeline activities proactively, conduct monthly forecast process, work on ongoing improvement of pipeline quality and forecast accuracy.
* Manage the sales team including goals setting, performance evaluation, compensation program and employee development.
* Meet with potential clients and grow long-lasting relationships that address their needs
* Identify knowledge gaps within the team and develop plans for filling them
* Develop, communicate, evaluate and track IC scheme and monthly or quarterly sales contests to animate the sales force.
* Promote a culture that reflects the organization's values and encourages good performance and rewards productivity
* Plan personal participation in negotiations with the agreement of and consistent with the experience of the salesperson.
* Enforce all company procedures governing the selling process. Regularly audit the sales force for compliance and take corrective actions as necessary.
* Take responsibility in rolling-out corporate sales tools.
* Represent local sales entity in international sales meetings.
Profile
* Ideally a minimum of 8 years of experience in progressively responsible roles in a sales-dedicated capacity
* Proven track record of delivering against sales targets, hitting profitability goals and demonstrating an ability to grow sales over multiple years
* Strong analytical and persuasive presentation skills and the ability to interact effectively with all levels of employees and management
* Hands-on mentality, flexibility, resilience personality
* Willingness to travel across Switzerland
* Fluent in English and in French or German. Knowledge of the other language is an asset
* Strong project management capabilities
* Experience in selling industrial products and working in a cross matrix organization are considered as a plus
Disclaimer - The above is not an exhaustive list of duties. Additional responsibilities may be assigned.
Seniority level
* Director
Employment type
* Full-time
Job function
* Sales, Business Development, and Customer Service
Industries
* Commercial and Service Industry Machinery Manufacturing, Industrial Machinery Manufacturing, and Business Consulting and Services
Referrals increase your chances of interviewing at Otis Elevator Co. by 2x
Sign in to set job alerts for “Service Manager” roles.
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr