ServiceNow Developer – Bern | Hybrid (3 days onsite / 2 remote)
Rate: CHF 90/hour
Contract: 12 months (extendable)
Start: January 2026
Languages: German (fluent) & English (good)
About the Role Trust in Soda are partnering with a leading Swiss Government organisation embarking on a large‑scale digital transformation. They’re replacing nearshore capacity with local ServiceNow specialists to strengthen their internal delivery capability. You’ll join a technically diverse IT environment in a military and infrastructure context, working alongside experts in networks, databases, and server technologies. The focus is hands‑on ServiceNow development, including analysis, design, and implementation of scalable solutions across ITSM, ITOM, and HR modules.
Key Responsibilities
* Design, develop, and customise ServiceNow applications and modules (ITSM, ITOM, HR).
* Build and maintain workflows, automations, and integrations (REST/SOAP).
* Analyse requirements and implement efficient technical solutions.
* Enhance existing applications, troubleshoot, and perform root cause analysis.
* Collaborate closely with cross‑functional project teams in an agile environment.
* Maintain documentation and ensure quality assurance of developments.
Essential Skills & Experience
* Degree in Computer Science or equivalent technical training.
* 2+ years of ServiceNow development experience.
* Strong JavaScript, HTML, CSS, and web technology knowledge.
* Experience with ServiceNow Studio, Flow Designer, IntegrationHub (advantageous).
* Familiarity with ITIL processes (certification a plus).
* Exposure to agile methodologies (Scrum, Kanban).
* Fluent German and good English (spoken and written).
* Independent, structured, and solution‑oriented mindset.
Why Join?
* Work on a high‑impact project within a secure government infrastructure.
* Collaborate with a stable, skilled internal team (focus on ITOM – Discovery, Service Mapping & CMDB).
* Long‑term project with real scope for extension and progression.
* Hybrid working setup: 3 days onsite in Bern, 2 days remote.
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