Jobdescription Job Title: Senior Service Now Business Analyst -
Accounts Payable Location: Geneva, Switzerland
(Hybrid, 2 days onsite per week)Contract:
Full-time, 6 months (renewable)Start Date:
ASAPSalary 120k to 150k Work for Our
Esteemed Client We are seeking an experienced
Senior Service Now Business Analyst with specialized expertise in
the Accounts Payable (AP) module to join our client's innovative
Service Now team. This role focuses on capturing and implementing
comprehensive AP use cases, enabling efficient workflows and
business optimization on the Service Now
platform. Key
Responsibilities Requirements
Gathering: Collaborate with stakeholders, especially in the Finance
unit, to document and analyze AP workflows and
requirements. Solution Design: Translate
business needs into functional and technical requirements tailored
to the Service Now AP module. Use Case
Development: Create and prioritize AP use cases, ensuring alignment
with organizational goals and compliance
standards. Process Optimization: Identify
opportunities to streamline manual processes and enhance efficiency
through automation within
Service Now. Stakeholder Engagement: Lead
workshops and meetings, ensuring clear communication and alignment
between business stakeholders and technical
teams. Project Coordination: Assist in planning
timelines and deliverables for AP-related initiatives while
providing updates to stakeholders on progress, risks, and
challenges. Delivery Support: Act as the bridge
between the Finance unit and the Service Now delivery team, ensuring
successful implementation of AP-related
features. Your
Profile Experience:5+
years as a Business Analyst with hands-on Service Now
expertise. Proven success in implementing the
Service Now AP
module. Technical
Skills: Strong understanding of
Service Now architecture and module
capabilities. Knowledge of ITIL practices and
frameworks is a strong
asset. Certifications
(Preferred): Service Now Certified
Implementation Specialist (CIS). Certified
Application Developer (CAD). Certified System
Administrator
(CSA). Soft
Skills: Exceptional analytical and
problem-solving skills. Ability to thrive in a
dynamic, fast-paced environment with competing
priorities. Strong communication and
facilitation skills to engage stakeholders
effectively. Fluent in English; French
proficiency is a significant
advantage.