Chauffeur / Valet-Chauffeur
Appenzell, Switzerland
About the Role
The 5 star hotel is seeking a professional Chauffeur / Valet-Chauffeur to support our guest experience across the resort. This is a front-of-house, guest-facing position requiring exceptional service standards, safe driving skills and a polished, welcoming presence.
The ideal candidate brings previous experience in a 4- or 5-star luxury hotel, understands refined guest expectations and represents the warm hospitality of Appenzellerland.
Key ResponsibilitiesGuest Service & Valet Duties
* Welcome guests warmly upon arrival and ensure a seamless first impression.
* Assist with luggage handling, safe storage, accurate labelling and timely delivery to rooms.
* Provide helpful and proactive information about the hotel, the region, routes and local attractions.
* Handle guest vehicles with the utmost care – parking, retrieving and transporting as required.
Chauffeur Duties
* Transport guests safely and discreetly using hotel vehicles.
* Select the fastest and safest routes depending on weather and road conditions.
* Maintain a clean, well-kept fleet and report any damage or technical issues immediately.
Hotel Operations Support
* Keep the arrival area, valet zone and entrances clean, tidy and welcoming.
* Deliver mail, parcels and small items to rooms or internal departments.
* Coordinate with Reception, Concierge and Guest Relations to ensure smooth service flow.
Required Experience
* Minimum 1–2 years' experience as a Chauffeur, Valet or Driver in a 4- or 5-star hotel or luxury hospitality environment — essential.
* Experience with guest-facing service roles in premium settings.
Skills & Competencies
* Professional appearance and exceptional guest etiquette.
* Strong sense of responsibility, discretion and reliability.
* Excellent communication and interpersonal skills.
* Calm under pressure and confident in challenging weather conditions (mountain driving).
Languages
* German: fluent – required.
* English: good command (B1+) for international guests.
* Additional languages (Italian, French, Spanish) are a plus.
Licences
* Valid Category B driving licence.
* Passenger transport permit (BPT121 / professional licence) is an advantage or willingness to obtain it.
Other Requirements
* EU/EFTA citizenship or valid Swiss work rights.
* Good regional orientation or willingness to quickly learn local routes.
What the hotel Offers
* Work in a beautifully modern alpine resort in the Appenzell region.
* Competitive salary and attractive employee benefits.
* Reduced rates on dining, accommodation and partner hotels.
* A supportive and collaborative team environment.
* Opportunities for growth within a dynamic multi-property hotel group.
Job Type: 100%
Pay: CHF54'600.00 per year
Application Question(s):
* What is your level of German?
* What is your level of English?
* Are you happy working fully onsite in Gonten, Switzerland?
* How many years of experience as a chauffeur for a 4 or 5 star hotel do you have?
* What is your earliest start date?
* Are you an EU or Swiss Citizen?
* Are you happy working fully onsite in the region of St Gallen?
Work Location: In person