Global Communication Manager
Teoxane Laboratories were established in Geneva, Switzerland, in 2003. They are specialized in the design and manufacturing of hyaluronic acid-based dermal fillers and dermocosmetics. Teoxane strength is to offer a global patient care. Using its products, practitioners are able to fill all kinds of wrinkles, from the finest to the deepest, to restore youthful volume to the face, and to treat the neck and décolleté, with natural results. The strength of Teoxane is also its human size and independence. Teoxane has a total freedom of thoughts, action and innovation which makes the company unique.
In the frame of the growth of our business, we are looking for a:
Global Communication Manager
We are seeking an experienced Global Communication Manager to lead our communication strategies and initiatives. The ideal candidate will have a minimum of 10 years of experience in communication, with a proven track record in managing internal and external communications and contingency situation. This role will also involve providing crucial support to our affiliates and training local marketing teams.
Key Responsibilities:
Internal Communication:
* Serve as the trusted communications advisor to the leaders, providing ongoing counsel and support for written and verbal communications.
* Develop presentation materials and expand the executives’ external presences through thought leadership activities.
* Collaborate closing with CHRP to keep employees informed and engaged through effective communication channels and strategies.
* Lead and execute strategic internal communications programs, including quarterly town hall meetings and regular updates.
* Manage the internal communications calendar and create engaging content for various channels.
External Communication:
* Manage corporate messaging, brand perception, and stakeholder relations to enhance the company's reputation and visibility.
* Partner with communication and PR colleagues to support executive visibility & campaigns efforts, including conferences, events, media relations and social platforms.
* Be the point person for media monitoring, coordinating with agency partners, maintaining media coverage tracker and managing media relations inbox.
* Develop and oversee the creation of high-quality content for various communication platforms, including newsletters, press releases, social media and the company website.
* Collaborate with the Social Media & Influence function, ensuring alignment with global communication strategy and consistency across platforms and influencer activations.
* Anticipate, mitigate, and manage contingency plans to protect the company’s reputation with clear and effective communication plans.
* Develop and implement contingency protocols and procedures.
* Coordinate with senior leadership and relevant departments during contingency plans to ensure timely and accurate information dissemination and business continuity.
Global Partnerships:
* Provide strategic communication guidance and support to global teams and affiliates, ensuring brand consistency, content quality and alignment across all markets and channels.
* Define and monitor communication KPIs, and lead capability-building for local teams through training and best practice sharing
* Build and maintain strong relationships with key stakeholders, including employees, customers, partners and media.
Your profile:
* Master’s degree in Communications, Public Relations, Marketing, or a related field.
* +10 years of experience in global communication, medical devices or pharmaceutical sector with a focus on internal and external communications and thought leadership.
* Demonstrated ability to advise senior leaders on strategic messaging and executive visibility.
* Excellent writing and verbal communication skills across internal and external channels.
* Strong expertise in shaping brand reputation and managing stakeholder engagement.
* Successful track record in leading internal communication programs that drive employee engagement.
* Experienced in developing and executing crisis communication strategies.
* Skilled in training and supporting local teams to ensure global consistency.
* Good proficiency with media monitoring tools (e.g., ARGUS, Brandwatch, Cision) for insights and reporting.
* Effective collaborator across global, multicultural teams and functions.
* Fluent in English; proficiency in French or another European language is an asset.
* Strong project management and organizational skills with attention to detail.
* Capable of managing multiple priorities in a fast-paced environment.
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TEOXANE promotes equal opportunity and places at the heart of its human resources management policy the fight against all forms of discrimination based on age, gender, origin, disability, or any other personal characteristic.
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