Building the Future of Crypto
Our Krakenites are a world‑class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology.
What makes us different?
Kraken is a mission‑focused company rooted in crypto values. As a Krakenite, you’ll join us on our mission to accelerate the global adoption of crypto so that everyone can achieve financial freedom and inclusion. Kraken’s focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world.
As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. We are committed to industry‑leading security, crypto education, and world‑class client support through products such as Kraken Pro, Desktop, Wallet, and Kraken Futures.
The team
We're looking for a technically fluent, automation‑first project manager to drive delivery across our Onboarding Platform team. Your coding background will help you navigate complex vendor integrations, earn engineering trust, and build AI‑powered workflows that truly scale. You’ll sit at the intersection of engineering, compliance, and product, owning the full delivery lifecycle for a critical customer‑facing system that spans KYC, AML, sanctions screening, onboarding compliance, and third‑party vendor integration.
We consider candidates across the Americas (PST–EST–LATAM time zones).
The opportunity
Drive end‑to‑end delivery of complex, cross‑functional projects spanning customer onboarding, identity verification, KYC/AML workflows, and compliance tooling.
Build and maintain custom automations, integrations, and reporting pipelines using the Atlassian REST API and/or MCP beyond native Jira automation rules.
Design and deploy multi‑system workflow automations connecting Jira, Confluence, and third‑party tools; lead n8n workflow development where applicable.
Coordinate technical integration of third‑party KYC, sanctions screening, and identity providers; own timelines, SLAs, and integration quality.
Maintain ongoing capacity planning visibility model sprint and quarterly team bandwidth against roadmap commitments and surface resourcing constraints proactively.
Design and deploy AI‑assisted workflows that reduce manual overhead across compliance operations, onboarding review, and engineering coordination.
Build and manage project plans, roadmaps, dashboards, and release timelines with clear dependency mapping and risk tracking.
Align stakeholders across Engineering, Product, Compliance, Legal, Security, and executive leadership — with communication calibrated to each audience.
Facilitate standups, sprint reviews, retrospectives, and planning sessions with a bias toward systemic improvement.
Partner with external vendors to define requirements and hold them to technical and compliance standards.
Skills You Should HODL
6+ years of Technical Project Management experience in fast‑paced, cross‑functional software organizations.
Development background – prior experience as a software or data engineer; you read PRs, understand system design, and communicate business impact and risk based on development timeline changes.
Atlassian API or MCP scripting – demonstrated experience building automations, custom integrations, or data pipelines beyond native Jira automation rules.
Script proficiency – Python, JS, bash, or similar; you write the script yourself, not just the ticket requesting it.
AI and process automation – hands‑on experience designing or deploying AI‑assisted workflows or LLM‑integrated tooling in a professional context.
Capacity planning – proven ability to model team capacity, track velocity, and translate bandwidth constraints into clear roadmap trade‑offs.
Agile and waterfall fluency – you pick the right methodology for the context, not the one you prefer.
Strong communicator – able to synthesize technical complexity into clear plans, status updates, and executive summaries.
Nice to haves
n8n – experience building multi‑step workflow automations; familiarity with nodes, triggers, and webhook‑based orchestration.
KYC, AML, or sanctions screening platform experience.
Onboarding compliance knowledge across multiple jurisdictions.
Experience managing complex third‑party vendor integrations end‑to‑end, including SLA accountability.
Familiarity with event‑driven architectures, REST APIs, and webhook patterns.
FinTech or regulated industry background with data sensitivity and security awareness.
Unless a specific application deadline is stated in the job posting, applications are accepted on an ongoing basis.
Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution.
We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.
As an equal opportunity employer, we don’t tolerate discrimination or harassment of any kind. Whether that’s based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws.
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