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Stock Controller M/F - Zurich Flagship
role at
Moncler .
Overview Moncler is looking for a Stock Controller (full‑time) to join our amazing team in Zurich Flagship store. We are looking for an experienced Stock Controller, with impeccable presentation; who is enthusiastic, highly motivated, and with solid organisational skills to be responsible for supporting all aspects relating to back‑of‑house. The Stock Controller, in partnership with the team, is responsible for reaching individual results and contributing also to the team targets.
Responsibilities & Tasks
Deliver all warehouse operations in line with the highest standards of efficiency and effectiveness, ensuring products are always available for clients in a timely manner.
Organise and maintain the stockroom efficiently, monitor product rotations, new arrivals and changes, enabling the sales team to perform an effective level of service.
Handle product replenishment and stock activities, managing stock cycle counts, inventories and stock‑room maintenance.
Ensure counts are regularly conducted and any discrepancies are reported to line manager.
Take charge of customer repair requests, handle customer complaints, and ensure corporate after‑sales procedures are accurately adhered to.
Support colleagues in administrative activities.
Participate in all necessary operative activities to ensure store efficiency.
Adhere to company policies, procedures and standards at all times.
Actively cooperate during preparation and execution of inventories.
Team Working Activities
Collaborate with the store team, engage in Moncler’s vision and mission, strengthen the company community, and work in an integrated manner on a global scale, improving organisation and driving innovation as a team.
Provide the best service by welcoming customers, understanding their needs, supporting product trials, cross‑selling, and directing customers to other departments if necessary.
Ensure a unique client experience, creating long‑lasting relationships, providing warm and welcoming environment throughout selling, after‑sales and clienteling activities.
Achieve excellent selling performances and results.
Qualifications
Proven experience in a similar role; experience in structured fashion luxury/retail companies is a plus.
Fast‑paced, well‑organised.
Excellent understanding of the luxury sector and product sensitivity.
Experience using RFID is preferable.
Computer literate.
Autonomous, independent and highly self‑motivated.
Willingness to evolve within the organization, flexible to best practices for the business.
Excellent written and verbal communication skills.
Fluency in German and English; another language is a plus.
Digitally aware and open to new ways of working.
Moncler is an equal opportunity employer, which means we do not discriminate on the basis of Ethnic origin, Skin color, Religion, Civil status, Age, Nationality, Ancestry, any form of disability or neurodivergence, medical condition, Gender, Gender Identity or Expression, Sexual Orientation. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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