Global sales customer excellence lead high-tech

It's more than a job

With a sales career at Kuehne Nagel, you'll drive long-term business success by mastering sales strategies, nurturing customer relationships and identifying new opportunities. But you will also bring relief and peace of mind to pet owners around the world. Because when you do your job, your colleagues around the world are able to build reliable veterinary supply chains that ensure pets get the care they need. At Kuehne Nagel, our work is about more than we imagine.



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As Global Sales Customer Excellence Lead High‑Tech, you drive commercial excellence and customer‑centric sales support across Kuehne Nagel’s global vertical organization. You act as a strategic partner to Key Account Managers and Business Development leaders, enabling effective bid management, strengthening vertical‑specific customer relationships, and ensuring seamless sales‑to‑implementation transitions while delivering consistent, high‑quality commercial solutions and accelerating the vertical’s commercial momentum.




How you create impact



Drive RFI, bid, and tender responses with KAMs and pricing, ensuring compliant and competitive commercial proposals.
Analyze customer requirements and prepare tailored value propositions, including coordinating post‑mortem reviews.
Ensure smooth sales‑to‑implementation handovers through structured documentation and clear commercial insights.
Support KAMs by maintaining customer data, coordinating legal documentation (NDA, MSA), and identifying business opportunities.
Prepare and participate in strategic customer reviews and meetings, coordinating input across regions and functions.
Lead vertical‑specific commercial initiatives, manage customer repositories, and share best practices to strengthen global consistency.