ATM Operations Coordinator - Financial Technology Solutions & Payments
3 weeks ago Be among the first 25 applicants
Euronet seeks to employ a proactive ATM Operations Coordinator, to support and oversee the Operations activities of our ATM Network throughout Switzerland.
The successful candidate will join the Zurich team and be part of the Global Operations organization.
KEY RESPONSIBILITIES
* Coordinate with third-party service providers (Security, Installation, Transportation, etc.) for ATM installations and de-installations across Switzerland
* Monitor ATM operations, ensuring quick resolution of faults by service providers, and act as the main contact for on-site engineers/technicians
* Serve as the first point of contact for the sales team during new ATM installations and communicate with clients when needed
* Manage ATM inventory, track site status, and analyze network performance to suggest improvements, maintaining KPIs and reports for internal and client use
* Conduct site visits, train local staff, and provide remote support for incident resolution via phone or email
REQUIREMENTS
* Up to 2 years of experience in Operations, Logistics or Information Technology functions. Experience within financial services and/or banking will be considered a plus
* Flexibility to travel across the country when needed
* Good knowledge of Microsoft Office tools
* Fluency in German and English, both verbal and written. Good command of French or Italian is a plus
* Eligible to work in the EU on a full-time permanent basis without employer sponsorship
COMPETENCIES
* Strong communication skills
* Ability to take initiative, work independently or within a team, learn quickly
* Ability to work with tight deadlines, deliver on time, and ensure high quality
* Interpersonal, verbal, and written communication skills to interact successfully with colleagues and clients
* Conceptual and structured work style, problem-solving and analytical skills
BENEFITS
* Work in a dynamic, stable, international environment
* Excellent career prospects within a multinational organization with a leading market position and ambitious expansion plans
Additional Information
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Supply Chain
Industries: Technology, Information and Internet
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