* Job Function Specialist
Job Description
The Key Account Manager is responsible for managing, developing, and retaining a portfolio of enterprise clients and prospects (organizations with more than 250 employees). Acting as a strategic partner, the role focuses on building long-term relationships, driving value, and supporting business growth.
Responsibilities
* Manage and grow an existing portfolio of high-potential enterprise accounts
* Identify and acquire new strategic clients
* Build strong relationships with key decision-makers (C-level, IT or purchase Directors, Finance Directors, etc.)
* Understand client needs and business challenges to propose relevant solutions
* Anticipate churn risks and implement retention strategies
* Lead contract negotiations and manage framework agreements
* Track and report on key performance indicators (revenue, margin, pipeline, conversion rates)
* Contribute to overall sales targets and company growth
* Work closely with internal teams (BID management, Pricing desk, Sales Support, Presales and Consulting etc.)
* Contribute to the development of tailored solutions for enterprise clients
* Ensure successful delivery and implementation of client projects
Qualifications
* Master’s degree (Business School, University, or equivalent)
* Minimum 5 years of experience in key account management in IT or Printing Industry or B2B sales
* Proven experience managing complex sales cycles and senior stakeholders
* Mother Tongue French and English: Fluent, german a Plus
* Strong sales and negotiation skills
* Strategic thinking and analytical capabilities
* Excellent communication and interpersonal skills
* Ability to manage multiple projects independently
* Proficiency with CRM tools and reporting systems
#J-18808-Ljbffr