We are looking for a strategic and results-driven Commercial Operations Leader to drive global sales operations, process excellence, and value creation across our organization. Reporting directly to the Chief Commercial Officer and based preferably in Basel, this role plays a key part in shaping our commercial strategy, enhancing operational efficiency, and enabling profitable growth.
Your Role – Strategic. Global. Impactful.
* Lead global sales operations and commercial process excellence across the organization
* Ensure high levels of data accuracy, reporting quality, and process consistency
* Oversee CRM system coordination and data governance
* Develop and implement field support programs that enable more customer-facing time
* Monitor and optimize sales reporting, forecasting accuracy, and pipeline management
* Drive key value creation initiatives (e.g., pricing strategy, contract compliance, asset optimization)
* Design and manage sales incentive programs
* Coordinate and implement 3rd-party strategies in collaboration with Area Sales Ops Managers
* Lead the Tender Management Group and ensure strategic alignment
* Identify and execute improvements across all commercial processes
Your Profile – Visionary. Collaborative. Data-driven.
* Bachelor's degree in Business, Management, or equivalent experience
* 3–5+ years of experience in commercial operations, ideally in the diagnostics or medical device industry
* Strong background in project and program management
* Solid product and industry knowledge
* Highly organized, data-driven, and process-oriented mindset
* Skilled communicator with strong presentation and interpersonal abilities
* Ability to influence cross-functional teams and build consensus
* Fluent in English and ideally one additional language
* Willingness to travel (approx. 2 days/week)
What We Offer
* A key role with visibility and strategic influence in a growing international company
* A collaborative and agile work environment with flat hierarchies
* Hybrid work model with flexibility and autonomy
* Competitive compensation and benefits
* Opportunities for long-term career development and learning
Are you ready to elevate a global diagnostics brand to the next level?
Then we look forward to receiving your application!
Please send your complete documents to:
Direct applications preferred. No agencies please.
BÜHLMANN Laboratories AG
z. Hd. Human Resources
Baselstrasse 55
CHSchönenbuch
jid091459ca jit0831a jiy25a