Make a real impact on employee well-being. Collaborate across HR and health networks on strategic cases.
About Our Client Our client is an organisation currently modernising its HR practices, with a strong emphasis on employee experience, inclusion, and long-term workforce sustainability. The Case Management role is embedded in a newly established HR structure focused on human development.
Job Description Proactively identify long-term absence cases (over one month) and ensure timely and structured follow-up.
Conduct case evaluations in collaboration with HR Business Partners and line managers.
Assess the needs of employees on extended medical leave and co-develop individual follow-up plans.
Act as a liaison between internal stakeholders (HR, managers, occupational health) and external partners (medical advisors, AI, social insurance institutions).
Guide employees through the reintegration process and provide tailored support throughout.
Initiate early detection procedures and support the AI application process, including assistance with documentation.
Coordinate consultations with medical advisors and follow up on medical certifications.
Handle all case-related administration (letters, vacation adjustments, documentation tracking).
Maintain accurate and up-to-date records on employee health status and follow-up interventions.
Monitor and report on KPIs related to long-term absences.
Lead or participate in improvement projects related to long-term absence management.
Contribute to the continuous development of internal processes and guidelines in collaboration with other HR functions.
The Successful Applicant Degree in Human Resources, Social Work, Business Administration, or a related field.
Proven experience in corporate case management and/or reintegration within the context of social insurance systems (AI or similar).
A postgraduate qualification (e.g. CAS in Case Management) is an asset.
Prior experience in the public or institutional sector is highly valued.
Strong interpersonal skills, with a balance of empathy, tact, and assertiveness.
Ability to navigate complex, multi-stakeholder environments with diplomacy and clarity.
Native French speaker with excellent English proficiency (C1 level or above).
Solid command of MS Office and comfort with administrative processes.
High level of discretion and ability to manage sensitive information with care.
Autonomous, organised and capable of handling a high volume of diverse cases.
What's on Offer Telework, flexible working conditions and a supportive team environment are key elements of the offer.
Quote job ref
JN-052025-6744096
Job Function
Human Resources
Specialisation
HR Manager
Industry
Not For Profit
Location
Lausanne Region
Contract Type
Permanent
Job Reference
JN-052025-6744096
Job Nature
Home Office
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