The IT Support Specialist provides hands?on Level 1/2 support toIT Support Specialist (6?Month Onsite Contract)The IT Support Specialist provides hands?on Level 1/2 support to ensure smooth, secure, and efficient daily IT This temporary role strengthens the IT team X period of increased demand by managing endpoints, assisting users, and supporting Support Specialist (6?Month Onsite Contract)Our client is an medical technology company improving outcomes through advanced digital solutions. They in a environment with high standards for quality, reliability, and user support.DescriptionDeliver L1/L2 technical support for laptops, accounts, and Microsoft 365 tools.Troubleshoot hardware and software issues onsite and ensure timely ticket resolution.Configure, prepare, and deploy Windows and macOS devices for new hires.Support onboarding and offboarding, including account setup and equipment basic network troubleshooting and issues when required.Maintain and endpoint devices via Intune, ensuring compliance and security.Monitor and address Level 1 security IT inventory including laptops, peripherals, and accessories.Perform X access and permission resolutions clearly and maintain a user?focused service approach.Contribute to simple FAQs, and process improvement with small IT projects and ad hoc tasks as needs arise.Profile1-2 years of experience in IT support, helpdesk, or similar understanding of Windows and macOS environments.Knowledge of Microsoft 365, Entra ID, and basic Intune endpoint to troubleshoot common hardware and software issues.Comfortable working fully onsite and interacting daily with end skills in both English and French.Organized, detail?oriented, and reliable in executing repetitive or basic tasks.Proactive, service?oriented, and able to work independently when needed.Familiarity with basic networking concepts.Positive willingness to learn, and adaptability to changing OfferFull onsite role offering strong exposure to IT in a environment.Opportunity to develop hands?on experience with modern Microsoft 365 and endpoint 6?month mission starting ASAP with a clear impact. jid14a59feaen jit0206aen jpiy26aen