Are you passionate about everything online, with an eye for details? Become a member of our strong and growing Social Media Content Moderators team in Athens!
We are looking for talents with excellent German & English skills to join us in our state-of-the-art working environment in Greece, after relocating to Athens.
Be part of a dedicated team that reviews and categorizes social media commercial ads, as well as moderates business content, helping to build a better user experience.
TP in Greece has been connecting customers with the world’s top brands for over 30 years. With more than 12,000 employees from 109+ nationalities, we proudly represent leading global businesses.
Note: This position is not remote or work-from-home. Our teams are based in our modern offices in Athens, Greece (Moschato and Piraeus).
What you will do:
1. Review and categorize social media content based on specific guidelines.
2. Ensure all user-uploaded information complies with client policies.
3. Make balanced decisions to advocate effectively for the online community.
4. Ensure high-quality, safe experiences for users and businesses.
5. Apply content policies and execute handling procedures consistently.
6. Assist customers via chat, email, or phone (depending on the project).
7. Identify workflow inefficiencies and suggest improvements.
8. Follow company and client procedures and guidelines.
What we expect from you:
1. Excellent verbal and written skills in German.
2. Very good English language skills.
3. Exceptional communication, soft skills, and problem-solving abilities.
4. Proficiency with Windows OS, internet applications, and MS Office.
5. Strong teamwork and collaboration skills; ability to work independently.
6. Attention to detail and ability to differentiate personal beliefs from moderated content and policies.
7. A positive, proactive attitude and a desire for continuous improvement.
8. Experience in Content Moderation, Social Media, or Customer Support is a plus.
What we offer:
1. Support for your relocation to Greece (covering flights, hotel, and house search assistance at no cost).
2. Competitive monthly salary plus two additional salaries per year.
3. Refer-A-Friend bonuses.
4. Health care benefits and discounts.
5. Full training by certified instructors.
6. Opportunities for professional growth and development.
7. Community and social responsibility initiatives and events.
8. Free online Greek language courses.
9. Modern premises with relaxing break areas.
10. Work for a Great Place to Work-Certified Company that values diversity.
Find out more.
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