Your Purpose : -The SPA Product Manager is responsible for the strategic development, management, and optimization of spa products, treatments, and retail offerings. This role ensures that all spa products align with brand positioning, guest expectations, and commercial objectives, while driving revenue, innovation, and operational excellence across the spa portfolio. Your Impact : -Define and execute the spa product strategy, including treatments, retail products, and wellness concepts, in line with brand standards and business goals -Manage the full product lifecycle, from concept development and supplier selection to launch, performance monitoring, and optimization -Collaborate with internal stakeholders (Spa Operations, Marketing, Training, Procurement, Finance) to ensure seamless product implementation -Lead supplier relationships, and performance reviews. -Analyze product performance through KPIs, guest feedback, and financial results, and implement data-driven improvements -Ensure all products comply with regulatory, safety, and brand standards across all locations. -Support the development of pricing strategies, promotions, and revenue-driving initiatives. -Work closely with Training teams to ensure therapists and staff are fully trained on products and treatments. -Monitor market trends, and innovations within the spa and wellness industry to maintain a competitive offering. -Support new openings, refurbishments, and special projects related to spa product development. MANDATORY CRITERIA -10 to 15 years of experience in SPA and Wellness including Medispa treatments, retail products, and wellness concepts. -Fluency in English. -Swiss nationality or right to work in Switzerland. OTHER SKILLS USEFUL FOR THE ROLE -Proven experience in product performance management with a strong commercial and analytical mindset. -Proven experience managing the full product lifecycle including concept development, supplier selection, legal requirements, launch, performance monitoring, and optimization. -Proven experience in spa, wellness, beauty, or hospitality product management. -Strong understanding of spa operations, treatments, and retail environments. -Strong negotiation and supplier management skills. -Experience in project management, financial analysis, and revenue management in the wellness or hospitality industry. -Ability to collaborate with departments such as Marketing, Guest Services, and Revenue Management. -Experience working with premium or luxury brands. PROFILE -Excellent stakeholder management and communication skills. -Ability to manage multiple projects simultaneously in a fast-paced environment. -Strategic thinking combined with hands-on execution. -High attention to detail with a strong focus on quality and guest experience. -Excellent leadership skills to guide large teams and influence stakeholders. -Ability to oversee SPA operations across multiple locations. APPLY To apply, please attach the following 4 documents to your email as separate PDF files: 1. Your CV tailored to the job offer including all your contact details and a passport-style photo (1 single file) 2. Your cover letter tailored to the position (1 single file) 3. Copies of your diplomas, certificates or certifications sorted from most recent to oldest (1 single file) 4. Copies of your employment certificates and recommendations sorted from most recent to oldest (1 single file) To the address:https://careers.msccruises.com/gb/en/job/16527/SPA-Product-Manager Only complete applications will be considered.