Job description The Sales Key Account Manager is responsible for managing and expanding EM’s business with strategic customers. This role combines high-level sales expertise with deep account management skills to drive revenue, ensure client satisfaction, and build long-term partnerships.
This position is based in our headquarters in Marin, Switzerland and requires a balance of operational execution, strategic thinking, and new business development mindset.
Note: this role does not offer any remote work possibility
Performance Metrics Revenue and revenue growth across managed accounts
Business value of new design wins
Accuracy of forecasts and opportunity pipelines
Strategic account penetration and relationship depth
Key Responsibilities Key Account Management Develop and execute strategic account plans to achieve sales targets and expand client relationships.
Identify new business opportunities within existing key accounts.
Serve as the primary point of contact for key clients ensuring a high level of customer satisfaction.
Collaborate and orchestrate customer interaction with internal teams (e.g., product, marketing, operations, leadership) to deliver tailored solutions.
Lead contract negotiations with key clients.
Monitor account performance, forecast revenue, and report on KPIs.
Stay informed about industry trends, competitor activity, and client developments.
Represent the company at client meetings, trade shows, and industry events.
Drive account revenue growth and maximize share of wallet versus competition.
Business Development Identify and close new business opportunities in target verticals.
Develop market entry strategies for new customers and emerging applications in close cooperation with the Business Units.
Qualify leads, initiate new customer dialogue, and manage the full sales cycle from prospecting to design win to revenue.
Forecasting, Reporting, and Strategy Deliver accurate sales forecasts, pipeline reports, and customer updates to management.
Feed real-world customer feedback into BUs and other relevant teams.
Analyze territory and account performance to adjust priorities and drive results.
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