Concierge Expected from 01.12.2025 - Season (3-4 months)TLNT1_CHThis is what you move with us Your Impact: Are you a warm and welcoming host with an exceptional sense of service, anticipating the needs of even the most discerning guests? As a Les Clefs d'Or member with several years of experience as a concierge, you are the perfect candidate for our team.
Join us and use your dedication and professionalism to create unforgettable experiences for our guests.
Your responsibilities - Diverse & Demanding: Outstanding Guest Service: As the first point of contact for our international guests, you ensure memorable moments with your charm and expertise.
Coordination of Transfers & Activities: From private transfers and exclusive excursions to personalized experiences you fulfill guest requests with ease and efficiency.
Supervision & Leadership of the Chasseur Team: You manage the team of chasseurs, ensuring smooth arrivals, departures, luggage handling, and the impeccable condition of guest vehicles.
Professional Communication: Handling emails and phone inquiries confidently in German, English, and Italian, as well as managing newspapers, mail, and package deliveries.
Administrative Duties: Responsible for cash handling, guest expense recording, and maintaining guest feedback data with precision and reliability.
Participation in Events & Training: Representing our hotel at concierge events and maintaining close relationships with the local tourism industry.
This is you Les Clefs d'Or Membership: You are a recognized concierge professional with an excellent network.5-Star Luxury Experience: At least three years of experience in a similar position, understanding the expectations of international guests.
Linguistic Excellence: Fluent in German, English, and Italian, with a confident and eloquent communication style.
Innate Hospitality DNA: A strong service-oriented mindset, patience, and warmth, ensuring an exceptional guest experience.
Organizational Talent: Ability to stay focused under high occupancy and proactively manage tasks.
Benefits At Kulm Group, our employees are the heart of our success.
We offer attractive development opportunities, comfortable accommodations, affordable meals in the staff restaurant, and numerous perks.