Description
* Define the future service portfolio and strategy and support our customers with their demand for our services
* Initiate internal business cases and projects to create new customer services
* Plan and perform service training on all levels - in-house or at the customer site
* Teamwork with the product managers and support them in their daily business
* Participating in sales activities with regards to service tasks
* Conduct market awareness of competitor’s services
* Dive into the technical details of our high-tech products and create service manuals on all levels as well as illustrated spare parts catalogues
Experience
* Product or Project Management experience and high analytical skills
* Technical education and professional experience in the following areas are appreciated: Service Technician, Technical Troubleshooter or equivalent
* Ideally experienced with service-related software and systems (e.g. Siemens Team Center)
* Proactive and self-dependent working style
* Above average communication skills
* Customer- and service-oriented
* Fluent in English and German, French is a plus
Special
We work in agile development teams on challenging research & development projects and have an open and diverse culture.
Company description
Dedicated to providing solutions to raise mission intelligence and mission safety, we are recognized as a global leader in state-of-the-art optronic equipment for military, systems, and sensors for military and civil applications. With 100 years of Swiss tradition and excellence we serve customers in more than 90 countries.
#J-18808-Ljbffr