Ph3Technical Operations Specialist – Digital Assets at Cryptonow /h3pbAbout Us: /b /ppCryptonow is dedicated to making cryptocurrencies simple and accessible for everyone. Established in 2017, the company is dedicated to simplifying access to crypto-assets through secure, compliant, and user-friendly products and solutions. /ppThe company’s product portfolio includes the widely recognized Cryptonow Crypto Gift Cards that have established new benchmarks in accessibility and ease of use for crypto-asset transactions. /ppCryptonow envisions a financial future where access to digital assets is universal, secure, and inclusive. The company is actively driving this transformation by empowering individuals to participate in the decentralized economy with confidence. Its mission is clear: to unlock the full potential of crypto-assets and embed them as a trusted, regulated, and seamless part of everyday financial life. /ppbRole Overview: /b /ppAs bTechnical Operations Specialist – Digital Assets /b, you will be a vital contributor for the daily operational excellence of all digital asset operations across Europe. You will combine hands‑on technical troubleshooting with structured operational coordination across monitoring, incident management, wallet operations, partner/vendor management, and cash/field‑service processes in a fast‑paced, high‑availability environment. /ppThis position requires strong technical coordination skills, a structured approach to problem‑solving, and the ability to lead service teams and vendors in a fast‑paced, high‑availability environment. /ppbKey Responsibilities: /b /pulliOperate and maintain day‑to‑day TechOps scopes (systems, processes, and operational controls). /liliOwn system monitoring and alert handling; ensure uptime and rapid issue detection across services and integrations. /liliIncident management, including troubleshooting, technical escalations, coordination with stakeholders/vendors, and post‑incident follow‑ups. /liliExecute and control wallet operations: monitor wallet balances, ensure operational readiness, sweeping, transaction signing and operational controls around critical transaction flows. /liliRun and coordinate operational flows such as exchange loads and forex trades, ensuring traceability and timely execution. /liliCoordinate ATM field operations: technician daily planning, on‑site ticket prioritization, and hands‑on support for setups/moves/maintenance. /liliCoordinate with external providers/partners on server security maintenance and operational execution to ensure SLA compliance. /liliBCM and Emergency Management (DORA‑aligned): Maintain and execute TechOps business continuity runbooks for critical services including clear RTO/RPO targets, failover/restore steps, and evidence from regular DR tests. /liliOutsourcing Management: Support oversight of ICT third parties (e.g., custody/wallet providers, cloud, monitoring) by tracking SLAs and security obligations, coordinating periodic controls reviews, and maintaining operational documentation for vendor risk, audit readiness, and exit/transition planning. /li /ulpbQualifications: /b /pulliProven experience in a technical operations, support, or production operations role. /liliStrong troubleshooting skills and structured problem‑solving in high‑availability environments. /liliSolid understanding of IT infrastructure, networking, and system monitoring. /liliBasic server administration know‑how (Linux), including routine updates and security patching. /liliKnowledge of security best practices and incident response; ability to handle operational risk calmly under pressure. /liliStrong organizational and coordination skills (tickets, vendors, technicians, cross‑team dependencies). /liliDetail‑oriented, reliable, and proactive; capable of thriving in a fast‑paced, dynamic environment. /liliFluency in German and English. /liliKnowledge of Bitcoin, blockchain, or cryptocurrency operations is a strong advantage. /li /ulpbWhat We Offer: /b /pulliA crucial role in a rapidly growing company with direct impact on high‑availability crypto assets. /liliExposure to end‑to‑end digital asset operations (wallet ops, monitoring, incidents, partner coordination). /liliA collaborative and dynamic work environment with ownership and autonomy. /liliOpportunities for professional growth and development. /li /ulpIf you are passionate about technical operations and are excited to shape the future of Cryptonow, we would love to hear from you! /ppJoin us on our journey to reshape the future of financial services in Europe! /p /p #J-18808-Ljbffr