Overview
We Dream. We Do. We Deliver. At Merkle, a dentsu company, we power the experience economy. We’re building the next great app, running CRM at scale for global brands, delivering technology architectures that support millions of users, and providing world-class data, identity, and insights solutions. We’ve spent over 35 years helping brands build loyalty, drive growth, and connect meaningfully with their audiences. We’ve been named a global “Leader” by top industry analyst firms in categories including digital transformation, experience design, engineering and technology integration, digital marketing, data science, CRM and loyalty, and customer data management.
Job Description
We are looking for a Senior Technology Consultant, with Digital Asset Management (DAM) experience, to join our team. As a Senior Technology Consultant, you are responsible for providing consulting services and delivery excellence. You act as a trusted advisor for our clients and help co-build impact and value within their digital transformation.
Key Qualifications
* Professional fluency in German and English (C1)
* 5-8+ years’ experience in digital transformation consulting, platform-led business analysis or similar
* 3+ years’ experience with Digital Asset Management (DAM) platforms
* Experience with Product Information Management (PIM) and/or Content Management Systems (CMS) is a plus
* Trusted advisor to senior stakeholders; able to challenge constructively, align cross-functional teams, and influence prioritization based on value
* Experience contributing to RFPs, proposals, and client demos; comfortable presenting concepts, roadmaps, and value cases
* Willingness to travel to client sites as needed
Key Responsibilities And Accountabilities
* Development of digital transformation strategies, concepts and specifications for the implementation, enhancement and improvement of innovative platform solutions
* Bearing responsibility for content in a field of expertise for (part-) projects and offers, and contributing to winning new clients or developing existing ones
* Advising and guiding the client to identify opportunities for their digital roadmap through value generation
* Demonstrating recognized expertise in at least one relevant vertical/tech/topic
* Creating and managing business backlog and helping drive prioritization through value generation
* Acting as a subject matter expert on and supporting client pitches and activities related to business development
* Requirements engineering and functional specifications of the solution to be implemented based on platforms such as Adobe, Salesforce, Sitecore and others
* Documenting and managing functional and non-functional requirements using workshops, interviews, and other techniques
* Gathering business requirements and translating them into workable digital solution specifications (user stories and acceptance criteria)
* Defining and enhancing industry and client-specific business processes
* Supporting and consulting the customer through different phases of digital projects, from proposal to completion, with a focus on customer experience
* Advising the client on business, communication or process aspects within their vertical
* Building the business bridge between internal and client stakeholders, providing technical and functional guidance
* Collaborating with development, UX/Design, and content teams (onsite and/or offshore)
* Preparing and facilitating client workshops for idea creation and requirements engineering
* Staying up to date with digital trends and understanding their impact on the client’s business
Why choose Merkle
Innovation at Our Core: As part of dentsu’s global network, Merkle pushes the boundaries of customer experience through creativity, technology, and data to drive real-world impact.
Global Reach with Local Expertise: Over 16,000 employees across 30+ countries, part of a 70,000-employee dentsu network. We blend global insights with local market understanding to deliver personalized solutions.
Collaborative Culture: We value ideas and contributions, fostering innovation, collaboration, and creative problem-solving on impactful international projects.
What’s in It for You
Global Perspective: Collaborate with colleagues across 145 countries to drive innovation on a global scale.
Flexibility & Balance: Hybrid work models, adaptable hours, and home office options.
Inclusive & Supportive Culture: Diversity is celebrated and every team member’s perspective is valued. We are committed to a workplace free from discrimination and harassment.
Well-balanced reward package: Competitive salaries, wellness days, modern offices, and a multicultural environment.
Innovation-Driven Work: Contribute to projects reshaping industries with next-generation technologies.
Purpose-Driven Culture: Sustainable growth for brands, people, and society.
Growth Opportunities: Training, mentorship, and data-driven projects; opportunities across the dentsu network.
Ready to join the team? Shape your career and reach your full potential. Apply now.
Details
Location: Zürich
Brand: Merkle
Time Type: Full time
Contract Type: Permanent
Location, Brand, Time Type, and Contract Type are subject to change per business needs.
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