Believing in yourself leads to the most beautiful achievements. At AXA, we intend to be a partner that supports you and believes in you. Always by your side to help you surpass yourself, we point out paths to explore for your future. We encourage you and offer you spaces of freedom so that you can dedicate yourself to what matters to you. And it is thanks to your personal commitment that this company becomes a true bearer of the future. For you, for us, and for our clients. Not just for the present moment, but also and above all for the long term. Together, we lay the foundations for your success. Know You Can.Internal Service Manager for the General Agency for Pension and Life Insurance in GenevaYour experience in sales support is confirmed. Do you enjoy highlighting your knowledge of the insurance sector and do you appreciate quality work that meets the demands of a challenging environment? Do you have a leadership spirit, do you support and develop your teams to increase the quality and efficiency of the internal service, and do you appreciate the collaboration with external sales teams? Do you bring harmony to a team and are you solution-oriented? Finally, would you appreciate being the reference person for both clients and your fellow managers? Our General Agency in Geneva is filling its position of Internal Service Manager and, if you recognize yourself in this profile and wish to invest yourself for the long term, we would be delighted to receive your application!Your contribution to the company- You manage and monitor the internal sales team, you support and advise the agency's staff technically, and you guarantee compliance with the agency's operating rules.- You are responsible for the training of apprentices as well as the recruitment and onboarding of new staff in the internal service.- You draw up the attendance schedule for internal staff in each agency and lead monthly meetings. You also participate in the organization of team events.- You are responsible for the efficiency of internal service processes and the quality of responses provided to client requests. You ensure the smooth running of work within the agency.- You provide support to the person in charge in your department of personnel management and accounting, ensuring their compliance.- You collaborate and exchange regularly with the various departments of the AXA regional headquarters for all matters of an administrative nature. You support the General Agent in reporting and ad-hoc analyses and you participate in the management of the agency's operating budget.- As the right hand of the General Agent and a member of the management team, you are entrusted with specific missions concerning the future vision of the agency, its staff, or its clientele.Your skills and talents- From a commercial background, you justify confirmed professional experience in the insurance field (ideally life insurance) and you may have already passed the insurance intermediary exams.- Your personality is service-oriented, you have ease in contacts with others, a solution-oriented character for your clients, and an ease in communication in all circumstances. You know how to prioritize tasks and process them according to their importance.- Your temperament is positive and resistant to stress, your endurance and your composure in all circumstances are a real support for your colleagues, and you master French both orally and in writing; any other language is an advantage.- Your place of residence is located in the area of activity concerned, you have excellent knowledge of the local economic fabric.- You are comfortable with standard systems as well as in learning new digital tools.Additional informationSend your application now!For any questions regarding this position, the General Agent is available to you. For security and data protection reasons, only applications made via the online application link will be taken into account. jid5bdd549aen jit0418aen jpiy26aen