Ricoh Europe is seeking a senior, results‑driven Client Acquisition Director to win new international enterprise customers headquartered in France and the French‑speaking part of Switzerland. This is a strategic, new‑business role focused on securing high‑value, multi‑country enterprise accounts and positioning Ricoh as a long‑term digital transformation partner.
The role
You will be accountable for acquiring large, complex enterprise clients based in France and French‑speaking Switzerland, typically with total contract values of $10m+, across Ricoh’s full portfolio including Managed Print Services, IT Services, Workplace Experience, and Business Process Automation.
Operating in a global, matrixed environment, you will lead pursuit strategy, engage C‑suite decision makers, and orchestrate cross‑functional teams to deliver high‑impact wins.
Key responsibilities
- Own new‑logo acquisition of large, strategic international enterprise accounts headquartered in France and French‑speaking Switzerland, including major multinational organisations
- Identify, pursue, and close high‑value global opportunities, growing Ricoh’s market share and long‑term revenue
- Develop and execute account acquisition strategies aligned to customers’ digital transformation goals
- Build trusted relationships with senior stakeholders across IT, Finance, Operations, Procurement, and Corporate Real Estate
- Lead complex, multi‑country sales pursuits across Ricoh’s full solution portfolio
- Coordinate and lead virtual, cross‑functional global teams including sales, technology SMEs, solution architects, and portfolio leaders
- Lead complex commercial and contractual negotiations with global procurement and legal teams
- Provide thought leadership and market insight, bringing a consultative and challenger mindset to customer engagements
- Maintain accountability to senior internal stakeholders through clear reporting, forecasting, and governance
- Contribute to wider sales and growth initiatives as required
What success looks like
- Delivery of a robust account acquisition plan for France and French‑speaking Switzerland
- Consistent pipeline development and conversion of high‑value enterprise opportunities
- International enterprise wins typically valued at $10m+ per annum
- Strong executive‑level relationships within target accounts
- Effective leadership of regional and global pursuit teams in a matrix environment
What you bring
Experience
- 7+ years of enterprise account acquisition experience, focused on new‑logo wins
- 5+ years of consultative, value‑based selling experience
- Proven success selling to large international enterprise customers in complex, matrixed environments
- Experience leading multi‑country, multi‑stakeholder sales pursuits
- Comfortable operating across global time zones and cultures
Skills & capabilities
- Strong executive presence with the ability to operate credibly at C‑suite and board level
- Deep understanding of managed services, IT services, workplace and digital transformation solutions
- Strong commercial and financial acumen, including complex deal structuring and negotiation
- Ability to lead and influence without direct authority
- Cultural agility and excellent stakeholder management skills
Education
- Bachelor’s degree or equivalent
Why Ricoh
At Ricoh, we help organisations transform the way they work through innovative technology and services. You’ll join a globally recognised brand with the scale, ambition, and portfolio to win at enterprise level, and the opportunity to shape significant, long‑term client relationships.
