Customer Service Professional - SAP SD 100%
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Position: Customer Service Professional – SAP SD (m/f/d), 100%
Our customer, a pharmaceutical company based in Rotkreuz/ZG, is seeking reinforcement. This is a temporary employment (duration: ASAP – 02.2026).
Company Overview:
* An internationally operating, innovative Swiss pharmaceutical company, a leader in its field
* Flexible working hours and extensive training opportunities
* A motivated multicultural team and environment
Your Responsibilities:
* Support the coordination and execution of User Acceptance Testing (UAT) activities for the Customer Service (Commercial) function.
* Collaborate with global and local stakeholders to define and validate test scenarios, scripts, and acceptance criteria.
* Validate SAP system functionality against business requirements, including integration points with SCM and Finance.
* Identify, document, and escalate defects or gaps in functionality, and support resolution tracking.
* Support and represent Customer Service in daily UAT stand-ups and defect triage meetings.
Requirements:
* Strong knowledge and background in SAP and IT, ideally with several years of experience working on SAP.
* Experienced administrative professional with a hands-on mindset.
* Fluent/native English; German is a plus.
Questions?
Seniority level
* Associate
Employment type
* Full-time
Job function
* Customer Service
Industry
* Pharmaceutical Manufacturing
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