As a global leader in next-generation sequencing technologies, you will have the opportunity to drive commercial objectives and provide advanced technical support to clients.
Key Responsibilities
* Lead and oversee a team of specialists dedicated to next-generation sequencing technologies.
* Provide expert technical support to clients, including troubleshooting and optimization of experimental protocols.
* Closely collaborate with sales and product management teams to identify customer needs.
* Participate in deployment, validation, and training phases at client sites to guarantee high satisfaction levels.
* Analyze team performance, monitor key performance indicators, and implement continuous improvement plans.
Requirements
* A proven leader with at least 5 years of experience in a laboratory setting working with next-generation sequencing technologies.
* A minimum of 3 years of experience managing a technical team.
* Expertise in next-generation sequencing experimental protocols, including library preparation and targeted enrichment by capture, sequencing, and data analysis.
* Previous exposure to a commercialized environment, with a track record of providing support to customers or enabling commercial objectives.
* Travel is required for managing a global field team.
About Us
We are a public organization committed to democratizing data-driven medicine for the benefit of cancer and rare disease patients worldwide. Our mission is to pursue exponential growth driven by purpose.
Our cloud-native AI-powered SOPHiA DDM Platform enables a smarter, more data-driven approach to decision-making in healthcare.
Our comprehensive benefits package varies internationally according to local standards and laws.
What We Offer
* A dynamic and engaging work environment with a rest and entertainment space.
* Free parking in an easily accessible location.
* A strong social committee that aims to make SOPHiA GENETICS both enjoyable and rewarding.
* Direct interaction and exposure to senior leadership and our executive team.