Ph3YOUR ROLE - THAT WAITS FOR YOU /h3 pWe are looking for Cloud Managed Services Engineer to join our Cloud Services Team. You will be responsible for providing end-to-end management as well as technical support to debug diverse complex networking problems reported by the customer on the Versa hosted platform/solution. /p ul liHelp customers to solve reported product and network problems of varied complexity /li liReplicate customer issues in a lab environment /li liWork with engineering team to replicate customer issues and test possible fixes /li liWork on problems of diverse scope across all solutions from Versa Networks /li liIncident/ticket lifecycle management /li liSetting up infrastructure /li liCreate knowledge articles /li liWrite bash/python scripts /li /ul h3YOUR SKILLS - WHAT YOU BRING WITH YOU /h3 ul liSolid knowledge on the VersaOne Platform (SASE, Security Service Edge, Advanced Security and Secure Network) /li liMinimum two years of project implementation experience on the suite VersaOne Platform /li liROUTING, OSPF BGP, MPLS, L3 VPN – expert level /li liTCP/IP protocol suite, SFW, NGFW /li liGood understanding of IPSec VPN/SSL-VPN/NAT/GRE /li liHands‑on experience in anti‑virus software, intrusion detection, firewalls and content /li liUnderstanding of security logs, vulnerabilities, CVEs, threat map /liliExperience in handling perimeter security, endpoint security, web and email security /li liWorking knowledge of Linux/Unix environment /li liGood understanding of virtualization, SaaS, IaaS and related technologies /li liDevOps skills which include alerts monitoring and remediating issues /li liStrong ability to diagnose server or network issues which will be complex in nature /li liFlexibility to work in 24x7 rotational shifts /li liDebugging hardware software system-level problems in a multi‑vendor multi‑protocol network environment /li liExperience in Threat Analysis and Security Incident handling /li liLog Source Onboarding of On-prem/Cloud /li liPrior experience working in a TAC environment will be a plus. /li /ul h3MUST HAVE SKILLS /h3 ul liBS (MS Preferred) – IT/Computer Science or equivalent /li liAdvanced Routing/switching skills/CCNP/CCIE skills or equivalent level of experience /li liVersa certification (SD-WAN Associate / SD-WAN Specialist) /li liFluent in English /li /ul h3BENEFITS /h3 ul libLearn and grow with us: /b we support your continuous development with over 400 training courses and our digital learning platform. /li libExperience real team spirit: /b joint events (e.g. sport weekend and the annual eduCamp training trip), welcome days and company runs strengthen our team spirit and allow you to be part of the team from the very beginning. /li libCommitment that is rewarded: /b Your commitment pays off - with bonuses for recommendations, lectures, thesis supervision and attractive benefits via our corporate benefits portal. /li /ul /p #J-18808-Ljbffr