Overview Join us at Next Job Abroad and take the next step in your career as a German Speaking Bank Customer Service Representative in the stunning Mediterranean island of Malta. This exciting opportunity is perfect for those with a flair for sales and a passion for customer service. In this role, you'll engage with clients to provide top-notch banking solutions while leveraging your sales experience to promote our financial products responsibly. Malta offers a unique blend of rich culture, a vibrant lifestyle, and sunny weather, making it an ideal location for both work and relaxation.
Responsibilities Handle customer inquiries related to banking products and services in German and English
Leverage your sales experience to identify customer needs and suggest appropriate financial solutions
Guide customers through account openings, product inquiries, and any banking transactions
Work collaboratively with the sales team to meet and exceed sales targets
Resolve customer complaints and issues efficiently while maintaining high-level satisfaction
Document customer interactions and transactions accurately in our system
Stay informed about banking regulations and products to aid clients effectively
Requirements Fluent in German and proficient in English; knowledge of additional languages is an asset
Prior experience in customer service, particularly in a banking or sales environment, is essential
Strong sales acumen with a track record of meeting sales targets
Exceptional verbal and written communication skills
Ability to work under pressure and manage time effectively
Proficiency in using banking software and CRM systems will be an advantage
Willingness to relocate to Malta and adapt to a new working environment
Benefits Career growth opportunities in a renowned global bank
International & diverse work environment
Competitive performance bonuses
Enjoy a lower cost of living in Malta, a beautiful Mediterranean island known for its rich history, vibrant culture, and stunning landscapes
Salary €25,000 per year excluding bonuses
Healthcare benefits and numerous other discounts
Fully paid training by certified instructors
State of the art premises, providing a great working environment with relaxing break areas
Special events as well as community & social responsibility initiatives
Work for a Great Place to Work-Certified Company
Relocation package (reviewed case by case)
This is more than just a job, it's an opportunity to build a strong career, represent a world-renowned brand, and enjoy a high quality of life in one of the most beautiful locations in Europe!
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