Application Reliability Manager – IT Business solutions
Swiss Himmel GmbH is seeking an Application Reliability Manager with deep expertise in enterprise banking systems, Swiss‑specific interface design & integration, and business process modernization in Basel, Switzerland. The role focuses on ensuring high availability, operational reliability, and automation of mission‑critical banking applications while driving business value through process improvements and technology initiatives.
Position Details
* Location: Basel (BS), Switzerland
* Job Title: Application Reliability Manager – IT Business solutions
* Experience: 12+ years
* Employment Type: Full‑time
* Workload: 100%
* Start Date: Nach Vereinbarung
* Duration: Unbefristet
* Qualification: gelernt
* Work Experience: Mehr als 3 Jahre
* Education Level: Bachelor universitäre Hochschule oder äquivalent
* English: Mündlich: Gute Kenntnisse, Schriftlich: Gute Kenntnisse
* Contact Email: anisha.sharma@swisshimmel.com
Key Responsibilities
* Ensure application reliability and uptime (99.9%) for mission‑critical banking systems.
* Modernize and automate business processes, delivering measurable business impact using Ansible and Selenium.
* Apply strong functional knowledge of Credit Card, Loan & Leasing Origination, Debt Collection, and Customer Service processes to deliver optimized solutions.
* Design, implement, and support Swiss‑specific interfaces: ZEK, Intrum, Eurotax, Zefix, QR Bill, SIC 5, EschKG, Teledata, Crif (Kremo), ensuring seamless integration and compliance.
* Lead and manage legacy‑to‑modern migrations, lifecycle projects, and cutover activities.
* Oversee IBM infrastructure installation and configuration, including IBM WebSphere – deployment and network setup.
* Design and maintain interfaces with Vision Plus mainframe and Banqsoft SaaS products, ensuring alignment with business requirements.
* Drive CI/CD and DevOps workflows using Jenkins, Bamboo, Bitbucket, SonarQube, Docker, Azure, Nutanix.
* Ensure security and compliance: CyberArk integration, Nevis Proxy/IDM, PCI‑DSS, penetration test remediation.
* Lead production support, DR planning, and incident management for mission‑critical systems.
* Mentor and manage onshore/offshore teams, ensuring alignment with business goals and IT strategy.
* Actively contribute to Agile project management, using Jira/Scrum, ServiceNow, and ITIL processes for incident, change, and problem management.
Required Skills & Experience
* Functional Expertise: Credit Card, Loan & Leasing Origination, Debt Collection, Customer Service
* Swiss‑Specific Interfaces: ZEK, Intrum, Eurotax, Zefix, QR Bill, SIC 5, EschKG, Teledata, Crif (Kremo)
* Core Banking Products: Vision Plus, Banqsoft
* Technical Skills: Java 8/11, Spring Boot, J2EE, Microservices, REST/SOAP APIs
* Automation & DevOps Tools: Ansible, Selenium, Jenkins, Bamboo, SonarQube, Docker
* IBM Infrastructure Expertise: WebSphere, IBM Content Manager, IBM Spectrum – installation, configuration, network deployment
* Migration & Lifecycle Expertise: Extensive experience in legacy‑to‑modern migrations, cutover projects, and lifecycle management
* Project Management: Agile/Scrum, Jira, ServiceNow, ITIL processes (incident, problem, change management)
* Security & Compliance: CyberArk, Nevis Proxy, PCI‑DSS, penetration testing
* Databases: Oracle 19c, MySQL, MS SQL Server
* Additional: Product Knowledge about Collections IC4; proven business‑focused mindset delivering value through automation, process improvements, operational excellence
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