Technical Customer Support Engineer for GOV Aircraft/GBTS
Customer Support / Sales & Marketing
* Customer Technical Support
* Full-time
* Stans, Switzerland
Fly with us into the future and become part of the team at one of the most innovative aircraft manufacturers in the world.
Your Tasks
* Serve as the primary technical point of contact for Government customers
* Provide expertise and guidance in troubleshooting Aircraft/Ground Based Training systems, ensuring compliance with the customer requirements and aviation standards
* Coordinate on-site support with Pilatus customers and maintenance organizations
* Investigate reported problems in Aircraft/Ground Based Training systems, implementing timely solutions to ensure optimal performance and safety
* Collaborate with internal stakeholders, customers and maintenance organizations for continuous improvement
* Prepare, review and update technical documentation, including memos, reports and maintenance procedure instructions
With this you convince us
* Strong technical background with previous experience in technical customer support roles within the aviation industry
* Excellent customer service and interpersonal skills
* Strong project management and task prioritization skills, capable of managing multiple projects and tasks simultaneously with minimal supervision
* Experience with Aircraft/GBTS systems represents an advantage
* Fluency in English (B2) both spoken and written, additional languages are advantageous
* Willingness to travel internationally
What we offer
* A committed, international team and unique projects
* Flexible working hours and individual pension solutions
* Support for training and opportunities for personal and professional development
* Discounted meals in our staff restaurant and various discounts for employees
* Team events at which we celebrate our successes together
Become part of the Pilatus family
* We want to address everyone with our job ad's and are committed to diversity in our company – we are looking forward to receiving your online application
* For impressions: Check Instagram «pilatusaircraft»