Team Lead IT Operations (Warehouse / Logistics) (f/m/d) 80 – 100% · Permanent position · Immediately or by agreement As Team Lead IT Operations Warehouse and Logistics, you are the local IT authority at the Neuenburg site, responsible for supporting warehouse operations and office staff, building and developing a strong team, and ensuring stable IT operations through both structured support and hands-on intervention. What you move Establishment, professional and personnel management of the IT Operations Team at the Neuenburg location, including recruitment, onboarding and further development Stable IT operations across the entire site: warehouse, office and everything in between, from handhelds and scanners to workstations and local network infrastructure Local point of contact for all employees at the site: structured support for office and operations, with the necessary depth for more complex warehouse and infrastructure issues Rapid response to critical failures in ongoing warehouse operations, ensuring that operations never fail due to IT issues Translator between operations and IT: You gather requirements from the warehouse and work with the central platform teams to find solutions Professional development of IT-FLS (warehouse employees with additional IT functions): practical, direct and on equal terms Ensuring second-level support including on-call responsibility Establishing clean processes, structured documentation, and a solution-oriented team culture What you will bring 3-5 years IT Leadership Completed degree (university / university of applied science / higher technical college) English (Advantageous) Experience in IT operations and support in a diverse environment, ideally with a connection to logistics, production, or other business-related areas, combined with several years of management experience in IT operations Broad technical knowledge in the operation and support of workplace, application, and infrastructure solutions, combined with a high willingness to learn Excellent English skills, while German is a big plus Strong understanding of effective IT support, with the ability to balance structured processes and direct intervention when needed, combined with a decisive and solution-oriented approach, even under time pressure and with incomplete information Strong ability to build, lead, and develop teams, supported by clear, direct communication with operational and central IT stakeholders The capacity to adapt to ongoing changes in the work environment Taking calculated risks to create value and drive growth The benefits we offer Values, not empty words Cooperative, innovative, piratesque, responsible, ambitious – these five values are what we practice and preach. Courageous thinking We encourage everyone to think on their feet, and love it when they come up with bold or edgy ideas. Uncomplicated approach Simplicity is at our core. We avoid the unnecessary and focus on what really matters – from overcoming challenges to celebrating our shared successes. Flexibility and freedom (Office Jobs) We offer working-from-home options, up to 8 weeks of workation, and every position is possible with an 80% workload. Rapid growth With us, growth is a continuous journey. We also support you with EDU Points (CHF 2,000 for employees in Switzerland, EUR 1,600 for employees in Germany, and EUR 700 for our Serbian employees) for your professional development, so there’s no risk of you getting stuck in a rut. More Benefits Germany 28 days of holiday, exclusive employee conditions in our online shop, a shuttle service (for Neuenburg am Rhein) and other benefits. Application and contact details Maja Crljen Only direct applications will be considered for this position. Galaxus DG Neuenburg am Rhein Hans-Buck-Straße 3 7939 Neuenburg am Rhein