Home Office: Up to 1 day per week, aligned with the Line Manager
Department: Global Clinical Order Management – PTDS
Background
Within PTDS Global Clinical Supply Chain Management, the Production Enablement function plays a key role in ensuring that clinical packaging operations can deliver trial materials reliably, on time and in line with cost and quality expectations.
The Global Clinical Order Management team is responsible for preparing various packaging orders for Roche’s clinical packaging sites in Kaiseraugst and South San Francisco. The role supports the smooth execution of packaging activities for Investigational Medicinal Products and contributes directly to clinical trial supply readiness.
Role Purpose
We are looking for a highly organised and proactive Clinical Supply Specialist with strong experience in clinical supply chain operations, order management and ERP systems such as SAP, OMP or APO.
The role requires a detail-oriented person who can take ownership of packaging orders, coordinate with multiple stakeholders and ensure timely delivery in a GMP-regulated environment. A strong quality mindset, solid communication skills in German and English and the ability to manage operational topics independently are essential.
Experience with Veeva, deviation handling, CAPAs, change records or continuous improvement initiatives is considered a strong advantage.
Main Responsibilities
* Manage in-house packaging orders and support the on-time, in-full delivery of Investigational Medicinal Products
* Coordinate the set-up of Standard Packaging Designs together with Clinical Supply Chain Leads, Production Enablement teams, Master Data Deployment, Packaging Operations and Quality Units
* Monitor operational order execution and resolve packaging-related issues or discrepancies in collaboration with Quality
* Escalate major packaging-related risks or issues that may impact the end-to-end clinical supply timeline
* Support and enable the medication randomisation process for blinded clinical studies
* Work in a GMP-relevant environment and ensure compliance with applicable procedures and quality standards
* Contribute to process improvements and support lean or continuous improvement activities where applicable
Required Profile
* Bachelor’s degree in a relevant field
* Minimum 3 years of experience in clinical supply chain management
* Strong experience with ERP systems, ideally SAP, OMP or APO
* Excellent written and verbal communication skills in German and English
* Strong operational mindset with high attention to detail
* Ability to work independently, take ownership and follow through on tasks
* Solid GMP understanding and quality awareness
* Comfortable working with cross-functional stakeholders in a regulated environment
Nice to Have
* Experience with Veeva, especially deviations, CAPAs and change records
* Six Sigma, Lean training or practical continuous improvement experience
* Previous experience with clinical packaging orders or Investigational Medicinal Products
* Experience supporting blinded studies or medication randomisation processes
Ideal Candidate
The ideal candidate brings a strong clinical supply chain background combined with hands‑on order management experience and excellent ERP knowledge. They are structured, reliable and proactive, with the ability to manage packaging‑related activities in a complex GMP environment.
They communicate confidently with internal stakeholders, understand the importance of quality and timelines in clinical supply, and are motivated to contribute to efficient, compliant and reliable delivery of clinical trial material.
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