Join to apply for the Global Solution Advisor (f/m/d) SAP CX role at SAP.
We help the world run better. At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.
About SAP Customer Experience (CX)
SAP Customer Experience (CX) helps brands build trusted relationships with their customers to unlock new digital innovation, customer value, and sustainable growth. The portfolio includes SAP Cloud for Customer, SAP Commerce, SAP Emarsys Customer Engagement, and SAP Customer Data Management—delivering a unified front‑office solution that integrates seamlessly with SAP’s Intelligent Enterprise.
Team Description – Business Development Acceleration Team
The SAP Customer Experience organization is launching an exciting new team that will be laser focused on building top‑of‑the‑funnel demand with a focus on competitive replacements within the SAP ERP install base. The Business Development Acceleration Team will be responsible for working with regional sales teams to identify top ERP customers to target as part of a structured demand program.
Key Activities and Responsibilities
* Aligning with regional CROs / Sales leaders to identify key customer targets
* Categorizing and prioritizing targets based on CX’s “right to win” space
* Defining data points required for effective customer research
* Crafting business benefit messaging for customer proposals
* Aligning with internal SAP stakeholders for content and message creation
* Creating standardized templates for proposal building
* Defining customer‑specific pricing proposals
* Creating feedback loops with regional sales team members
* Defining team performance metrics and standardized reporting
* Leading and mentoring the second team member, including workload prioritization
* Collaborating with sales leadership and CX Solution Experts on proposal delivery and feedback
Experience & Capabilities
* Extensive experience (5+ years) in the Customer engagement/Marketing/CRM business
* Knowledge of the Customer Experience space with previous roles at SAP CX or similar providers like Salesforce.com, ServiceNow, Microsoft CX, Oracle CX, HubSpot, or Commerce Tools
* Strong project management skills
* Executive‑level written and verbal communication style
* Proficiency in Excel, Word, and PowerPoint
* Previous experience in sales, marketing, or consulting
Education and Qualification / Skills and Competencies
* Exceptional communication and presentation skills in English, along with proficiency in any additional local language, are valuable assets.
* A Bachelor's degree or equivalent experience is required, along with an MBA or a comparable advanced degree.
Equal Opportunity Employer
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e‑mail with your request to Recruiting Operations Team: Careers@sap.com.
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor.
Requisition ID: 432165 | Work Area: Presales | Expected Travel: 0 - 50% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations.
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