Work & Work SA
For an important international organization operating in the medical-scientific sector, we are looking for a Customer Service Assistant. The selected candidate will join the Membership & Registration team and will be mainly responsible for reviewing, updating and cleaning data within the company CRM system.
Responsibilities
* Review and update data within Salesforce CRM
* Identify and manage duplicates, inconsistencies and missing information
* Validate and correct administrative and account data
* Ensure database quality, accuracy and consistency
* Support administrative and customer service activities within the department
Requirements
* Diploma or university degree
* Previous experience in administrative roles or data cleaning/data entry activities
* Strong analytical skills and ability to handle repetitive tasks with precision
* Familiarity with IT tools, databases and CRM systems (SalesForce)
* Excellent knowledge of English and Italian
Benefits
* International and structured working environment
* 1-year temporary contract with possibility of renewal
* Workplace: Lugano
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