Cactus Life Sciences partners with the global biopharma industry to drive innovation and elevate patient outcomes through agile, science-driven medical communications.
Location & Work Model
This role is based in Meggen, Switzerland, on a hybrid model with a minimum of 1 day per week in the office. We welcome applications from candidates currently based anywhere in Europe who are open to relocating to Switzerland. Please note that relocation support is not provided as part of this offer.
Responsibilities
* Serve as the day-to-day point of contact for assigned accounts and events, building strong, trust-based client relationships and providing consultancy across the full event lifecycle
* Support the development and execution of Key Account Plans, scopes of work, and engagement strategies, while identifying organic growth opportunities within existing accounts and supporting the senior team on proposals
* Monitor project timelines, quality, and financials, maintain accurate CRM records, and ensure monthly reporting is accurate and up to date
* Collaborate with Medical Account Leads and senior Client Service colleagues to ensure alignment between scientific content, event logistics, and strategic account objectives
* Proactively gather client feedback, flag risks early, capture post-event learnings, and contribute to the continuous improvement of delivery standards and account health
* Coordinate with external agencies and vendors including registration partners, travel agencies, venues, and production suppliers to ensure aligned timelines and quality delivery
* Manage participant communications, registration tracking, hotel and travel coordination, HCP communication, contract administration, and honoraria coordination in full compliance with FMV principles and applicable transparency regulations
* Travel to events and client meetings as required (may include weekend travels)
Qualifications and Prerequisites
* Native or near-native proficiency in both German and English
* Bachelor’s degree with experience in medical communications or the pharmaceutical industry, with at least 2+ years in an agency, ideally as a Senior Account Executive or 3+ years in project/account management
* Strong understanding of the medical communications landscape, including governing body guidelines
* Proven ability to manage multiple accounts and projects simultaneously with a high level of organisation and attention to detail
* Commercially aware with an understanding of KPIs, financial reporting, and account performance metrics
* A confident communicator who builds relationships with ease, remains calm under pressure, and takes ownership of their work
* Enthusiasm for events and a willingness to develop expertise in event logistics and delegate management; prior experience is a plus but not required
* Comfortable with Microsoft Office (including Microsoft Project), and open to working with AI tools and digital platforms
Application Process
Before applying, please ensure you meet the role requirements listed above and have legal authorization to work in the country where this role is advertised. Our process starts with a call with our Global Talent Acquisition specialist, followed by a virtual interview with the hiring team. If you progress to the final stage, we would love to welcome you to our Meggen office to meet the broader team in person. However, for candidates who are not local, we are equally happy to keep the entire process virtual.
Our hiring practices reflect our commitment to providing equal opportunities and creating an environment where everyone can thrive, develop, and succeed. We celebrate the uniqueness of our team members and prohibit discrimination of any kind, based on race, color, religion, gender identity, sexual orientation, age, marital status, disability, or any other protected characteristic.
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